Business Analyst - Polarion

Job#: 3058202

Job Description:

Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions.

Apex has an opportunity for a Business Systems Administrator. For applicants who are interested in this opportunity, send your updated resume to .

Here are the details:

Position: Business Systems Administrator

Location: Remote

Project Duration: 4 months

Rate: Negotiable Based on Experience

Department: R&D

Position Overview

The Business Systems Administrator's primary objective is to support and coordinate data migration, configuration changes, implementation, and general management of our client's Application Lifecycle Management (ALM) tool(s) within R&D. Our client's ALM tools provide the foundation for managing design, development, and testing documentation of their products. As our client continues to accelerate new product development and maintain a growing portfolio of existing products, it is critical that their tooling repositories/databases mature and can most effectively support sustained growth.

The ideal candidate will have a strong background in ALM tools, excellent problem-solving skills, and the ability to work collaboratively with diverse teams. They will ensure the efficient and compliant use of ALM tools, greatly enhancing user satisfaction and delight, which will lead to best in class, high-quality, and efficient product development.

Key Responsibilities

Data Migration: Generate reports, assist in data migration tool development, perform testing, and perform tasks necessary for successful data migration.

System Administration: Administer and maintain Polarion ALM systems, ensuring optimal performance and availability for all users while ensuring governance with corporate QMS, Security, and AI procedures Coordinate user access reviews.

Configuration Management: Configure projects, manage repositories, and customize workflows to meet the specifications of various teams and projects. Support AI-enabled capabilities where approved.

User Management: Manage user accounts, roles, permissions, licenses, and SSO set-up for Polarion systems.

Training and Support: Provide training and support to team members on ALM functionalities and best practices.

Documentation: Develop and maintain documentation related to ALM processes, workflows, and user guides.

Integration: Integrate Polarion with other tools and systems used within the organization, including REST API/Mulesoft integrations

Monitoring and Reporting: Monitor system performance, build and generate SQL/Velocity reports, and provide insights to improve ALM processes and performance optimizations

Troubleshooting: Identify and resolve issues related to ALM systems promptly.

Education and Experience/Minimum Requirements

B.S. in Engineering or technical discipline

2+ years of experience working with R&D ALM systems and experience managing workflow designs

Excellent management skills: experience and capability managing collaboration under a Quality Management System (QMS), as part of a cross-functional team that includes development/verification/validation/procurement/manufacturing/regulatory and quality experts.

Demonstrated expertise in product development and commercialization activities related to Design Controls utilizing an ALM or PLM tool

Demonstrated examples of collaboration skills, effectively working in a team environment

Experience managing inputs from several sources, self-organized, cross-functional project teams in a matrixed environment

Preferred Skills and Competencies:

Four (4) years of higher education

Three (3) years of experience working in a regulated medical device (Class 1, 2 or 3) industry using design and development processes in compliance with FDA 21 CFR part 820, ISO 13485, IEC 62304, or ISO 14971

Experience with integration of external tools into ALM systems

Ability to construct custom dashboards and reporting metrics from ALM tools

Specific experience with Polarion ALM to implement design controls

Travel Requirements

This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired)

Domestic travel as necessary domestically to support in-person training/demonstrations

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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