Storage & Backup Engineer - Focused on hands on production support (ONLY W2)

This role is focused on hands on production support, not sales, pre-sales, architecture-only work, management, or general systems administration.

Duties/Day to Day Overview

· Design, implement, manage, and maintain storage solutions

· Leads and participate in installation and configuration activities of storage and backup systems.

· Provision and decommission storage in accordance with documented procedures

· Managing and troubleshooting NFS exports and CIFS Shares

· Supports resolution of production support incidents

· Troubleshoots issues across development, test and production systems

· Routinely monitors all systems within the storage and backup domain

· Performs systems resource optimization activities

· Participates in systems management, and security compliance activities

· Oversees monitoring, system access and configuration management

· Understanding of application /database design & integration with storage systems

· Identifies automation opportunities by communicating and collaborating with the team

· Researches and recommends automation and monitoring tools

· Develops and maintains procedures and storage system documentation

· Create Knowledge Base articles of operational tasks to streamline support and empower first and second level support to resolve issues

· Document the design, operation and troubleshooting of technology platforms and procedures

· Automate repeatable task using scripting & Ansible

· Research new technologies and processes

· Participates in On-Call rotation support

Top Requirements

(Must haves)

· Actively working in production environment

· Production support experience in Storage & Backup Administration

· Solid understanding of large-scale Storage Area Network & Systems (NetApp , EMC , HPE , IBM, Cisco, Rubrik & Brocade)

· NetApp Grid

· Knowledge of technologies such as operating systems (AIX, Linux, Windows, VMware)

· Bachelor’s or master’s degree in computer science or relevant subject

Additional Qualifications

(Nice to Haves)

· SAN / Storage Administration certification