CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Roles/Responsibilities:
Participate in the implementation of AEM including design, definition, and development of AEM content type models, workflows, templates, and components, and use permissions that are cost effective and meet user requirements. Analyze existing programs or formulate logic for new systems, devises logic procedures, prepares flowcharts, performs coding and tests/debugs programs. Prepare and obtain approval of system and programming documentation Configure system settings and options; plans and executes unit, integration and acceptance testing and create specifications for systems to meet business requirements
Assist in deploying applications to Dev, QA, Production environments and migrations. Follow best practices for secure web programming and deployment. Adhere to internal best practices with respect to coding standards, unit test coverage, automation, and continuous integration.
Work closely with Team or vendor to ensure sound practices regarding site architecture, performance and reliability, and content delivery are in place. Perform duties and responsibilities in a manner consistent with our mission, values, and client service standards.
DAILY DUTIES / RESPONSIBILITIES:
Non-Technical
- Effectively interact and communicate with peer to Director-level IT professionals.
- Provide feedback to team regarding product issues, enhancements and new features.
- Must have initiative, drive and be a self-starter.
- Ability to ask pertinent questions of others.
- Proactively seek to identify, communicate and implement process related improvements.
- Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders
- Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
- Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
- Good customer skills, be attentive to detail, and responsive to customer tickets.
Technical
- Troubleshoot and recommend technical solutions for customer requirements
- Develop solutions and workarounds as appropriate.
- Perform testing and analysis of software upgrades and patching.
- Maintain familiarity with current computer and network products
- Adhere to corporate information security guidelines and promote information security among coworkers
- Performs other duties and special projects as assigned.
Mandatory Skill:
- 7+ years of experience with full SDLC
- 3+ years of experience with Adobe AEM (adaptive form and workbench application) (must be version 6.4 or higher)
- 3+ years of experience with Adobe AEM (adaptive form and workbench application) (must be version 6.4 or higher)
- 4+ years of JavaScript and XML development and coding experience
- 4+ years of experience with SQL Querying
- 4+ years of experience with Change Management
- A bachelor's degree in information technology systems, computer science, or related field or equivalent work experience.
Desirable Skills:
- Experience with Business Analyst responsibilities
- Scrum Master Certification
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