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Field Support / Desktop Support / Network Technician

Austin, TX, US • Posted 8 hours ago • Updated 6 hours ago

Full Time

No Travel Required

On-site

Depends on Experience

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

Desktop
Technician
Network
IP
Desk-side
end-user

Summary

Position:Integration Field Support Technician

Location: Austin,TX (Onsite)

Duration: 4+ months Contract

Job description

Position Scope:

Provide M&A integration and support efforts.
60% – for the Acquired company Desk-side / end-user support. Resource is the onsite “hands” for Day 0/Day 1 support and cleanup. Includes:
Get up to speed on customers current process/environment
Post-cutover tasks: re-IP printers, update machines, fix what breaks after the cutover
Light validation: “does it open / can they log in” (not deep testing)
Day 1 end-user support
Will need credentials (passwords, local admin, etc.) to actually be effective
40% – for the Corporate Team (cutover support) Support customers corporate network cutovers, including physical work like:
Rack/stack switches
Onsite cutover execution support alongside the network team and PM

Must Have Skills

Possess strong desktop support skills (like changing IPs, managing printers and drivers), and be teachable enough to handle physical racking and stacking of networking gear.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10309076
Position Id: 8986478
Posted 8 hours ago

Contact the job poster

Pankaj Sharma

Recruiter @ Nasscomm, Inc.

View Profile

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