Senior Quality Assurance Engineer - Remote / Telecommute

Job Title: Senior Quality Assurance Engineer - Remote / Telecommute

Job Location: San Francisco, CA

Job Type: Contract

Job Overview:

Pay Range: $35hr - $40hr

Requirement/Must Have:

• Strong experience in manual quality assurance and software testing.
• Experience validating business and technical requirements by collaborating with business analysts and stakeholders.
• Ability to identify ambiguities, gaps, and inconsistencies in requirements early in the SDLC.
• Experience planning, estimating, and prioritizing test activities for sprints and releases.
• Strong experience designing and executing functional, regression, integration, and end-to-end test cases.
• Experience tracking and managing defects using project management or defect tracking tools.
• Ability to actively participate in defect triage discussions and determine severity, priority, and resolution paths.
• Experience working closely with vendor teams and internal stakeholders.
• Ability to create comprehensive status reports for large testing initiatives.
• Strong understanding of QA process improvement and SDLC best practices.
• Experience supporting User Acceptance Testing (UAT) activities.
• Ability to conduct root cause analysis for production or UAT issues.
• Strong knowledge of organizational, regulatory, and security compliance standards in testing.
• Insurance domain experience required.

Experience:

• Proven experience as a Senior Quality Assurance Engineer or Senior Manual QA.
• Experience in manual testing across functional, regression, integration, and end-to-end scenarios.
• Experience supporting large testing initiatives and release cycles.
• Experience mentoring junior QA engineers or onboarding new team members.
• Experience working in regulated environments preferred.

Responsibilities:

• Validate business and technical requirements by collaborating with business analysts to ask clarifying questions and identify ambiguities, gaps, or inconsistencies early.
• Ensure specifications align with user expectations and business needs.
• Plan, estimate, and prioritize test activities for upcoming sprints and releases.
• Design and execute comprehensive test cases covering functional, regression, integration, and end-to-end scenarios.
• Maintain current and complete test coverage across all required areas.
• Track and manage defects using project management tools.
• Participate in defect triage discussions to determine severity, priority, and resolution paths.
• Coordinate closely with vendor teams and internal stakeholders.
• Participate in project meetings and support the project QA lead in executing testing activities.
• Contribute to continuous improvement by identifying process gaps, recommending enhancements, and refining QA standards.
• Provide guidance, training, and mentorship to new team members and junior QA engineers.
• Create training videos, manuals, and wiki pages for knowledge sharing and onboarding.
• Create comprehensive status reports for large testing initiatives, including test execution status, key defects, and action items.
• Ensure compliance with organizational, regulatory, and security standards throughout testing activities.
• Support User Acceptance Testing by assisting testers, clarifying expected behaviors, and validating fixes or enhancements.
• Conduct root cause analysis for issues identified in production or UAT.
• Collaborate with cross-functional teams to prevent issue recurrence and improve software quality.

Should Have:

• Experience working in the insurance domain.
• Experience creating QA documentation such as training materials, manuals, and wiki pages.
• Experience working with vendor-managed teams.
• Experience in regulated or compliance-driven environments.

Skills:

• Manual Testing.
• Quality Assurance.
• Functional Testing.
• Regression Testing.
• Integration Testing.
• End-to-End Testing.
• Test Case Design.
• Defect Tracking.
• Defect Triage.
• UAT Support.
• Root Cause Analysis.
• SDLC.
• QA Process Improvement.
• Requirements Validation.
• Stakeholder Collaboration.
• Vendor Coordination.
• Compliance and Regulatory Testing.
• Test Planning.
• Test Estimation.
• Status Reporting.
• Mentoring and Training.
• Insurance Domain Knowledge.

Qualification and Education:

• Relevant degree in Computer Science, Information Systems, Engineering, or a related field preferred.
• Equivalent professional experience in Quality Assurance may be considered.