Program Manager

***Mode of Interview :***Web Cam Interview*** Very long term project(initial PO for 1 year, expect to go for 4+ years) ***Remote***

Job Description:-

Task and Skills (Scope of Work to be Performed)

The creation of Clients consolidated a wide variety of existing hardware platforms, operating systems, database management systems, networks, third party software, and custom applications. Clients leads the State's technology procurement process in order to standardize technology over the entire organization, seek efficiencies of operations, maintenance, and scalability of new products introduced to the Clients suite of services which can eventually be offered to all in-scope agencies.

Job Title: Application Program Manager/Specialist

The scope of the proposed services will include the following:

• Create and manage the release calendar and coordinate release schedules across concurrent projects
• Define and enforce release management processes, including release readiness criteria, approval gates, and rollback plans
• Partner with development, QA, and UAT teams to confirm release scope, sequencing, and dependencies
• Lead release planning and go/no-go meetings, ensuring risks and open items are visible to stakeholders before deployment
• Coordinate deployment activities across environments (dev, test, staging, production) with technical teams
• Maintain release documentation, including release notes, change logs, and post-release reports
• Identify and mitigate release risks, escalating issues that could affect timeline or client commitments
• Support post-release monitoring and coordinate quick resolution of any issues that surface after go-live
• Continuously refine release management practices and templates to improve consistency across engagements

Mandatory Expertise and/or Relevant Experience:-

• 4+ years of experience in release management, deployment coordination, or a related delivery role within software implementation or technology consulting environments
• Bachelor's degree
• ITIL certification

Desirable but Not Mandatory Expertise and/or Relevant Experience:-

• Proven understanding of SDLC, environment management, and change control processes
• Experience with release or work-tracking tools such as Jira, Azure DevOps, ServiceNow, or similar tools
• Strong stakeholder management skills, with the ability to coordinate across technical and business teams under time pressure
• Experience managing multiple release schedules simultaneously in a fast-paced setting
• Experience working with federal or state government agencies