Job Title: Delivery Lead / Account Executive – Farmers Insurance

Insurance Delivery | Client Engagement | Account Management

📍 Location: Tennessee (Onsite/Hybrid Preferred)
💼 Industry: Insurance / IT Services / Digital Transformation

Job Overview

We are looking for an experienced Delivery Lead / Account Executive to manage and grow strategic engagements within the insurance domain, specifically supporting Farmers Insurance-related initiatives.

The ideal candidate will have a strong background in delivery management, client relationship management, account growth, and insurance technology services. This role requires a combination of delivery leadership, stakeholder management, and business development capabilities to ensure successful project execution and long-term client partnership growth.

Key Responsibilities

• Serve as the primary point of contact for client engagement and delivery management.
• Manage end-to-end delivery of insurance technology and digital transformation initiatives.
• Build and maintain strong relationships with business stakeholders, leadership teams, and client executives.
• Drive account growth through upselling, cross-selling, and identifying new opportunities.
• Coordinate with offshore/onshore delivery teams to ensure project success and client satisfaction.
• Monitor project timelines, budgets, risks, and resource planning.
• Lead status reviews, governance meetings, and executive reporting.
• Collaborate with sales, pre-sales, and solution teams for proposal creation and strategic planning.
• Ensure high-quality delivery aligned with client expectations and organizational standards.
• Support contract management, renewals, and account expansion initiatives.

Required Skills & Experience

• 8+ years of experience in Delivery Management, Account Management, or Client Engagement roles.
• Strong experience in the Insurance domain (P&C preferred).
• Proven ability to manage large client accounts and delivery teams.
• Experience working with global/offshore delivery models.
• Strong stakeholder management and executive communication skills.
• Experience managing multiple projects and cross-functional teams.
• Ability to drive client satisfaction and long-term account growth.

Preferred Qualifications

• Experience supporting Farmers Insurance or similar insurance clients.
• Knowledge of insurance platforms such as Guidewire, Duck Creek, or related ecosystems.
• Experience in digital transformation, cloud, AI/ML, data, or enterprise modernization initiatives.
• Familiarity with Agile/Scrum delivery methodologies.
• Strong negotiation and problem-solving abilities.