Network Engineer

Position Overview

Gejits Infotech Inc I slooking for a Network Engineer for overseeing, monitoring, and maintaining the State Network''''s operations to ensure optimal performance, reliability, and security. The Network Engineer will work within  Bureau of Engineering and support network operations, voice and data communications, infrastructure optimization, monitoring, troubleshooting, and technical documentation.

This role requires a strong technical background in networking, telephony infrastructure, VoIP technologies, and network operations, along with excellent communication and collaboration skills.

Key Responsibilities

Network Operations & Monitoring

• Monitor and maintain the performance, availability, and reliability of the State Network.
• Utilize Network Monitoring and Security Information and Event Management (SIEM) tools to identify and respond to operational issues.
• Manage alerts, incidents, and tickets generated through monitoring systems and Network Operations Center (NOC) ticketing platforms.
• Analyze network performance and implement configuration changes and optimizations as needed.
• Monitor and assist in reporting network and system issues to ensure maximum performance and uptime.

Incident Management & Troubleshooting

• Investigate, troubleshoot, and resolve voice and data network issues in collaboration with cross-functional teams.
• Provide timely updates and status reports to stakeholders regarding network performance, incidents, and resolutions.
• Support network planning, configuration, optimization, and operational improvement initiatives.

Security & Compliance

• Ensure the security and integrity of deployed network applications and services.
• Adhere to organizational security standards, policies, and procedures.
• Participate in security reviews and incident response activities as required.

Documentation & Project Support

• Create and maintain technical documentation for network configurations, procedures, troubleshooting activities, and project deliverables.
• Support business initiatives from a voice and data networking perspective.
• Participate as a project team member and occasionally serve as a project lead.
• Mentor and provide guidance to junior technical staff when required.

Required Qualifications

Education

• Bachelor''''s degree in Computer Science, Information Systems, Telecommunications, Engineering, or a related field; or equivalent professional experience.

Experience

• Minimum 8 years of professional experience in:
  • Telephony infrastructure
  • Voice over Internet Protocol (VoIP) implementations
  • Session Initiation Protocol (SIP) trunking
  • Call center technologies
  • Network operations and monitoring

Technical Skills

• Experience with network monitoring and management tools.
• Understanding of SIEM platforms and operational monitoring processes.
• Strong knowledge of voice and data networking concepts.
• Experience with network/system planning, configuration, optimization, and troubleshooting.
• Ability to support projects and systems of medium to high complexity.
• Familiarity with network security best practices.

Communication & Professional Skills

• Excellent verbal and written communication skills.
• Ability to communicate technical concepts clearly to non-technical audiences.
• Experience facilitating team meetings and customer discussions.
• Ability to deliver organized and informative presentations when required.
• Skilled at handling sensitive or difficult communications with professionalism and tact.
• Demonstrated commitment to continuous learning and professional development.

Additional Requirements

• Ability to work effectively in a collaborative team environment.
• Must successfully pass all required background screening and security requirements.
• Ability to manage multiple priorities and respond effectively in a fast-paced operational environment.

Preferred Qualifications

• Industry certifications such as CCNA, CCNP, Network+, SIP School, or equivalent.
• Experience working in government, enterprise, or large-scale network environments.
• Experience supporting Network Operations Centers (NOC) and mission-critical infrastructure.

Employment Type

Contract / Full-Time

Work Location

Onsite