O2C BA Analyst - King of Prussia

Hello Connection,

Job Title: Technical Business Analyst-Order to Cash

Location: King of Prussia, PA
Experience Level: 12+ years

Job Summary
We are seeking a skilled Technical Business Analyst with hands-on exposure to Order-to-Cash (O2C) processes, regulatory-based domains (e.g., finance, healthcare, or compliance-heavy industries), and SDLC artifacts.

Key Responsibilities

• Analyze and document business requirements for O2C workflows, including order management, invoicing, collections, and cash application, optimizing end-to-end processes for efficiency and compliance.
• Ensure adherence to regulatory standards (e.g., SOX, GDPR, HIPAA) by mapping requirements to controlled environments and conducting gap analyses.
• Create and maintain SDLC artifacts such as BRDs, FRDs, use cases, process flows, RTM, and user stories using tools like Jira, Confluence, or Visio.
• Elicit requirements through stakeholder workshops, interviews, and prototyping; translate them into technical specifications for development teams.
• Perform data analysis, gap analysis, and impact assessments for system integrations (e.g., ERP-like SAP/Oracle, CRM systems).
• Support UAT, defect triage, and deployment validation while mitigating risks in agile/waterfall environments.
• Drive process improvements by leveraging application-specific knowledge and recommending automation opportunities

Technical Exposure:

• 3+ years in O2C processes, including quote-to-cash cycles and AR/AP reconciliation.
• Proven experience in regulatory domains with knowledge of compliance frameworks and audit trails.
• Expertise in SDLC artifacts across the full lifecycle (requirements to deployment).
• Application-specific exposure: ERP (SAP S/4HANA, Oracle EBS), CRM (Salesforce), BPM tools (Pega, Appian), and reporting tools (Tableau, Power BI).
• Tools Proficiency: SQL for querying, BPMN for modeling, MS Office Suite, and collaboration platforms (Jira, Azure DevOps).

Essential Soft Skills

• Excellent communication to articulate complex ideas to non-technical stakeholders.
• Strong analytical mindset with problem-solving under pressure.
• Collaboration and influence skills for cross-team alignment.
• Adaptability to fast-paced, ambiguous environments.
• Attention to detail for regulatory accuracy and process integrity.

Key Strengths (What We Value Most)

• Deep O2C domain knowledge to drive revenue cycle efficiencies.
• Regulatory savvy that minimizes compliance risks.
• Mastery of SDLC artifacts for traceable, high-quality deliverables.