Job#: 3024399 Job Description: Key ResponsibilitiesProject & Portfolio Support- Partner with Project Managers to gather project status updates, risks, issues, and key performance data.
- Consolidate and standardize information across the portfolio to support reporting, dashboards, and leadership reviews.
- Ensure adherence to established project and portfolio management processes.
- Assist in maintaining portfolio views, tracking progress against milestones, and spotting trends or concerns.
Performance Metrics- Support the creation, refinement, and reporting of performance metrics tied to portfolio outcomes.
- Compile, analyze, and visualize data using Excel, PowerPoint, and other reporting tools.
- Help meet organizational expectations for transparent reporting on infrastructure portfolio performance.
Light Organizational Change Management (OCM) Support- Work with team to help ensure teams follow process changes and governance expectations.
- Assist in communications, documentation updates, and reinforcing changes across teams (minimal OCM ownership)
Day-to-Day Activities- Collect and validate project information from PMs via direct interactions.
- Compile project status summaries and ensure data consistency.
- Support team by executing the frameworks and processes she defines.
- Prepare reporting materials, presentations, and metric visualizations.
- Track follow-ups with PMs and ensure timely updates.
Required Skills & Experience (Top 3 Must-Haves)Experience with performance metrics - data gathering, tracking, and reporting.Strong proficiency in Excel and PowerPoint (charts, tables, data synthesis).Project Management background - familiarity with PM processes, terminology, and workflows.Nice-to-Haves (Bonus Skills)Light OCM experience (communications, process adoption, change reinforcement).JIRA experience (updating issues, running reports, or navigating agile boards).IT background or understanding of infrastructure programs.
Position SummaryThe IT Business Systems Analyst supports the PMO, Organizational Change Management (OCM), and Performance Management functions within the technology organization. This role is responsible for executing and coordinating portfolio reporting, governance tracking, and performance metrics processes under the direction of leadership. The Analyst will provide structured analysis, reporting support, and cross-team coordination to ensure visibility and consistency across initiatives. This position supports leadership in executing established roadmaps and governance processes and does not own strategy or portfolio direction.
Key ResponsibilitiesPortfolio & PMO Support- Maintain portfolio tracking tools, status reports, and documentation
- Consolidate updates from project managers into standardized reporting formats
- Track risks, issues, dependencies, and action items
- Support preparation of governance and leadership meeting materials
- Ensure timely follow-up on assigned action items and deliverables
- Maintain portfolio data accuracy and consistency
Performance Metrics & Reporting- Support tracking and reporting of defined KPIs and performance measures
- Maintain dashboards and reporting templates
- Analyze trends and summarize insights for leadership review
- Assist in improving reporting processes and data quality
Organizational Change Support- Assist in stakeholder tracking and impact documentation
- Support communications and training coordination activities
- Track change-related action items and adoption measures
- Provide documentation and reporting support for change initiatives
Required Qualifications- 7-10 years of experience in business analysis, PMO support, program coordination, or operational reporting
- Experience working within IT or technology-focused organizations
- Strong analytical and documentation skills
- Advanced proficiency in Microsoft Excel and PowerPoint
- Ability to synthesize information into clear and structured summaries
- Strong organizational skills and attention to detail
- Ability to work cross-functionally and follow through on deliverables
Preferred Qualifications- Experience supporting a PMO or portfolio management function
- Familiarity with Jira or similar project tracking tools
- Exposure to Organizational Change Management (OCM) practices
- Experience preparing materials for leadership meetings
Key Competencies- Highly organized and execution-focused
- Detail-oriented with strong follow-through
- Proactive in identifying gaps in information
- Clear and concise communicator
- Comfortable working in a structured, process-driven environment
Who This Is- A strong PMO or portfolio analyst who thrives on structure and organization
- Someone who enjoys consolidating information and creating clarity from multiple inputs
- An execution-focused professional who is comfortable operating behind the scenes to support leadership
- An analyst who can turn messy project updates into clean, executive-ready summaries
- A proactive coordinator who follows up, tracks details, and ensures nothing falls through the cracks
- Comfortable working in an IT or technology-driven environment
- Skilled in Excel and PowerPoint and confident preparing leadership materials
Who This Is Not- Not a strategy owner or roadmap setter
- Not a senior portfolio director or transformation lead
- Not a pure requirements-gathering application BA
- Not a project manager who expects to run projects independently
- Not a communications-only change management specialist
- Not someone looking for full decision-making authority over governance or portfolio direction
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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