SAP Application Support Specialist
Aivanta Tech Inc
Dice Job Match Score™
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Job Details
Skills
- Effective Communication
- Information Technology
- Microsoft SQL Server
- Problem Solving
- Programming Languages
- RDBMS
- ROOT
- Root Cause Analysis
- SAP
- SAP HANA
- Screening
- Software Development
- Customer Facing
- Database Administration
- Oracle
- Technical Support
- Tier 1
- Visual Basic
- Voice Of The Customer
- Conflict Resolution
- Consumer Electronics
- Java
- Analytical Skill
- Application Support
- C#
- Collaboration
- Communication
- Computer Science
Summary
Position: SAP Application Support Specialist
Client: Fourth Square
Location: Plano, TX
Work Model: Hybrid – 3 days onsite
Job Summary
We are seeking an SAP Application Support Specialist to provide Tier 1 Voice of Customer (VOC) support for a major consumer electronics client operating on SAP S/4HANA. The ideal candidate will have strong technical troubleshooting, analytical, and problem-solving skills to investigate and resolve business-critical system issues.
Candidates with software development experience and exposure to SAP/S/4HANA are preferred.
Key Responsibilities
Provide Tier 1 VOC support to end users working with the SAP S/4HANA platform.
Investigate, analyze, troubleshoot, and resolve reported issues, escalating complex problems when necessary.
Review source code and system configurations to identify root causes.
Collaborate with internal IT, SAP functional, and technical teams to resolve issues.
Document customer interactions, issue details, troubleshooting steps, and resolutions.
Support effective communication and timely resolution of business-critical system issues.
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related discipline.
2+ years of software development experience using VB, C#, Java, or equivalent programming languages.
Strong analytical, diagnostic, troubleshooting, and problem-solving skills.
Excellent communication skills and the ability to work effectively with technical and business teams.
Preferred Qualifications
Exposure to SAP or SAP S/4HANA; prior experience is preferred but not mandatory.
Experience with relational database management systems (RDBMS), such as Oracle, Microsoft SQL Server, or MariaDB.
Previous client-facing or end-user support experience.
Recruiter Screening Checkpoints
Before submitting a candidate, confirm:
Bachelor's degree in a relevant discipline.
At least 2 years of software development experience in VB, C#, Java, or a comparable language.
Strong troubleshooting and root-cause analysis skills.
SAP/S/4HANA exposure, if available.
RDBMS experience with Oracle, MS SQL Server, or MariaDB, if available.
Strong communication skills and client-facing experience.
- Dice Id: 91174912
- Position Id: 9127843
- Posted 6 hours ago
Company Info
About Aivanta Tech Inc
Aivanta Tech Inc is a forward-thinking software consulting company dedicated to helping businesses innovate, scale, and succeed in the digital era. We specialize in delivering AI-driven solutions, custom software development, and end-to-end technology consulting tailored to meet modern business challenges. Our team combines deep technical expertise with a strong understanding of business processes to build scalable, secure, and high-performance applications. From startups to enterprises, we partner with organizations to transform ideas into impactful digital solutions. At Aivanta Tech Inc, we focus on creating value through intelligent automation, data-driven insights, and cutting-edge technologies. Whether it's developing web and mobile applications, implementing AI solutions, or modernizing legacy systems, we ensure seamless execution and measurable results.