ServiceNow Developer

Job Title: ServiceNow Developer

DOD (Dept of Defense) / Department of War (DOW) projects

ship required due to program access requirements.

Must be eligible to obtain DOD Clearance

Duration: up to 12 months Contract with possible extensions

Location: Remote (Work From Home)

Work Schedule: 4/10 First Shift, Monday to Thursday 10 hours per day.

Pay Rate: $68.85 /hr on W2 [the pay rate may differ depending on your skills, education, experience, and other qualifications]

Featured Benefits:

·         Medical Insurance in compliance with the ACA

·         401(k)

·         Sick leave in compliance with applicable state, federal, and local laws

Skills Required:

·         Bachelor’s degree or higher in Computer Science, Information Technology, or a related field

·         10+ years of ServiceNow development experience

·         Strong expertise in Flow Designer and/or ServiceNow Workflow Editor

·         Proficiency in JavaScript, Glide APIs, and ServiceNow scripting

·         Experience with ServiceNow data model, UI policies, business rules, and client scripts

·         Hands-on experience with integrations (REST/SOAP, JSON, XML)

·         Advanced knowledge of ServiceNow back-end functionality and operations, including working across multiple application scopes, and system table structure

·         Solid understanding of SDLC and Agile methodologies

·         Strong problem-solving skills and the ability to think critically and creatively

·         Excellent communication skills, both written and verbal

·         Ability to work independently and as part of a team in a fast-paced remote-work environment 

·         Experience with Agile/Scrum methodologies.

Job Description:

·         We are seeking a ServiceNow Developer with a strong focus on workflow design and automation.

·         This role will support the development, configuration, and optimization of ServiceNow workflows to improve operational efficiency and user experience across the organization.  

·         This includes multiple instances and a complex development ecosystem. 

·         Develop and maintain custom workflows/flows, APIs and other capabilities as needed/assigned.

·         Develop and maintain unit tests as part of development cycle.

·         Maintain Knowledge Articles as associated with functionality and as assigned.

·         Collaborate with business stakeholders to gather and analyze requirements, ensuring alignment with business objectives.

·         Develop and maintain technical documentation, including design specifications, test plans, and user guides.

Desired Skills:

·         Motivated to identify and implement opportunities for improvement in processes

·         Motivated to understand past organizational decisions to enhance future technical and strategic outcomes

·         Proficiency in JavaScript, HTML, CSS, and other web development technologies

·         Demonstrated experience with presenting process improvements to leadership

·         Demonstrated experience with ServiceNow Incident Management, Request Management, and Knowledge Management

·         Advanced familiarity with ServiceNow core product functionality with demonstrated experience in navigating vendor documentation and the ServiceNow HI Portal

·         Familiarity with Automated Test Framework

·         Experience supporting ServiceNow applications design, and ability to plan a build from concept and basic requirements in a minimum viable product fashion.