NetSuite Project Manager (Implementation & Integration)

Key Responsibilities
Program Leadership & Oversight
• Serve as the primary leader for the NetSuite implementation across internal teams,
NetSuite implementation partner, and 3rd-party vendors.
• Establish and maintain a comprehensive program plan, schedule, RAID logs, and
delivery milestones.
• Assess the current state of the project, identify gaps, and create a remediation and
recovery plan.
• Ensure alignment across Finance, Commercial, Operations, IT, Supply Chain, and
other business units.
Vendor & Third-Party Bundle Coordination
• Manage relationships and deliverables with:
o NetSuite implementation partners
o Third-party bundle/add-on providers
• Ensure integration specifications, timelines, responsibilities, and dependencies are
clearly defined and tracked.
• Oversee issue resolution across multi-vendor touchpoints.
Technical & Functional Integration Management
• Coordinate functional workstreams across:
o Lead to Quote
o Order-to-Cash
o Procure-to-Pay
o Inventory/Operations
o Finance/Accounting
o Reporting/Analytics
• Oversee configuration, customization, data migration, testing, and UAT cycles.
• Ensure third-party bundles are properly scoped, configured, validated, and
integrated.
Governance, Communication & Risk Management
• Run steering committee updates, status reports, and stakeholder
communications.
• Identify risks, manage escalations, and enforce structured change control.
• Ensure documentation is complete, current, and audit ready.
Go-Live Readiness & Post-Go-Live Support
• Drive cutover planning, go-live readiness assessments, and contingency planning.
• Oversee stabilization activities and transition to support/operations.
• Ensure training, knowledge transfer, and adoption measures are in place.
Required Skills & Experience
Core Experience
• 7+ years of experience in ERP project management, with at least 3 end-to-end
NetSuite implementations.
• Strong experience managing projects with multiple 3rd-party bundles/add-ons,
such as:
o WMS/Inventory add-ons
o Tax engines (e.g., Avalara)
o EDI/B2B integrations
o AP/AR automation tools
• Solid understanding of NetSuite modules, workflows, customizations, scripting, and
integrations.