Customer Service Representative

Special Project - Customer Service Representative for Real Estate Organization

This Jobot Consulting Job is hosted by: Sunshine Pennington
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $18 - $20 per hour

A bit about us:

We are a stable and growing organization that takes pride in providing high-quality property management services. Our culture emphasizes teamwork, integrity, and professional growth, offering employees the opportunity to contribute meaningfully while building long-term careers.

Why join us?

Short-term, defined project - ideal for candidates seeking flexible work or between transitions, with a clear start and end date
Above-entry hourly pay for a brief assignment, offering quick, meaningful income without a long-term commitment
Hands-on, autonomous work with minimal micromanagement and direct communication with leadership
Professional exposure to real-world property operations and customer experience evaluation
Straightforward responsibilities with clear expectations, structured guidance, and reporting support
Great resume booster for candidates with backgrounds in customer service, leasing, administration, or property management

Job Details

Key Responsibilities

Conduct phone calls and onsite visits to assigned properties while posing as a prospective resident
Evaluate leasing interactions, responsiveness, professionalism, and overall customer experience
Follow specific scenarios and instructions provided by leadership
Observe and document leasing practices, communication, and onsite presentation
Compile clear, accurate reports summarizing findings and observations
Report to the corporate office as needed to meet with leadership and review assignments
Maintain discretion, professionalism, and confidentiality throughout the assignment

Qualifications

Strong communication and interpersonal skills
High attention to detail and ability to objectively document observations
Comfortable engaging with leasing staff and asking standard application-related questions
Reliable, punctual, and able to follow structured instructions
Proficient with basic reporting and written summaries
Ability to travel locally between assigned properties

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

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