Quality Analyst

Job Description: 

Responsibilities:
1. End‑to‑End ClaimCenter Functional Testing
- Execute end‑to‑end functional test scenarios across the full ClaimCenter lifecycle, from FNOL through claim closure.
- Validate claim, exposure, incident, and coverage behavior across supported lines of business.
- Ensure system behavior aligns with documented functional requirements, business rules, and ClaimCenter standards.
2. Scenario‑Based & Edge‑Case Validation
- Design and execute scenario‑based test cases, including positive, negative, and edge‑case scenarios.
- Validate exception handling, boundary conditions, and alternate claim paths.
- Identify gaps in functional coverage and proactively raise quality risks.
3. Financial & Compliance Testing
- Validate financial transactions
- Verify loss vs. expense classification and downstream financial impacts.
- Identify defects with potential regulatory, audit, or compliance risk.
4. Integration & Data Validation
- Validate integrations between ClaimCenter and enterprise systems (policy, finance, payments, documents, reporting).
- Perform data validation using SQL queries, read‑replica access, or reporting views.
- Confirm data accuracy, completeness, and consistency across ClaimCenter and downstream systems.
5. Defect Identification & Management
- Log high‑quality defects with clear reproduction steps, expected vs. actual results, and business impact.
- Partner daily with developers and BSAs to support root‑cause analysis and defect resolution.
- Re‑test fixes to confirm resolution and prevent regression.
6. Agile Team Participation
- Participate daily in stand‑ups, refinement, planning, and review ceremonies.
- Test stories within sprint timelines and provide timely feedback to the delivery team.
- Communicate testing progress, risks, and blockers clearly and proactively.
7. SIT / UAT Support
- Support System Integration Testing (SIT) and User Acceptance Testing (UAT) cycles.
- Partner with business users during UAT to validate expected outcomes and clarify defects.
- Ensure traceability between requirements, test cases, and defects.
8. Test Planning & Documentation
- Maintain test cases, test data, and execution results.
- Contribute to test plans, coverage summaries, and release readiness assessments.
- Ensure test artifacts are current, accurate, and auditable.
9. Release & Production Readiness Support
- Support release readiness activities, including final validation and go‑live checks.
- Participate in post‑deployment validation and stabilization efforts as required.
- Assist with regression testing for defect fixes and enhancements.
10. Quality Advocacy & Continuous Improvement
- Act as a quality advocate for ClaimCenter solutions.
- Proactively identify systemic quality issues and recommend improvements to testing approaches, scenarios, or coverage.
- Share testing insights and lessons learned with the broader team.

Skills Required:
''- Strong functional knowledge of ClaimCenter end‑to‑end claim processing
- Hands‑on experience validating core ClaimCenter functionality across multiple environments
- Demonstrated claims domain expertise enabling meaningful validation of ClaimCenter behavior and outcomes.
- Experience designing scenario‑based test cases that validate ClaimCenter business behavior, not just UI flows.
- Ability to validate ClaimCenter data accuracy across integrations and downstream reporting systems.
- Experience testing ClaimCenter financial transactions with attention to compliance and audit risk.
- Proven experience operating as a ClaimCenter QAA within Agile or SAFe delivery teams.
- Ability to clearly articulate defects, risks, and test results to both technical and business audiences.
- Experience supporting SIT/UAT and release readiness for ClaimCenter implementations.

- Required Guidewire certifications
- Guidewire Certified Specialist or above - QA Tester