Job Title: Identity & Access Management (IAM) Administrator
Overview / Summary
We are seeking a skilled and motivated Identity & Access Management (IAM) Administrator to join the IAM team. This role is responsible for administering and supporting SailPoint IdentityIQ and Ping Identity platforms to ensure secure, efficient, and compliant access to systems and resources.
Key Responsibilities
Administer and maintain SailPoint IdentityIQ and Ping Identity platforms, including configuration, integration, and lifecycle management.
Implement and manage identity governance policies, access certifications, and role-based access controls.
Collaborate with internal teams to onboard applications and services into the IAM ecosystem.
Monitor and troubleshoot IAM-related issues to ensure high availability and performance.
Support audits and compliance initiatives by providing access reports and documentation.
Assist in the development and enforcement of IAM standards, procedures, and best practices.
Participate in incident response and remediation efforts related to identity and access.
Provide technical guidance and support to junior team members and stakeholders.
Communicate effectively with strong written and verbal communication skills.
Apply creative problem-solving skills to resolve issues.
Required Qualifications
7 years of experience in Identity and Access Management (IAM).
4 years of hands-on experience administering SailPoint and/or Ping Identity solutions.
7 years of experience with directory services (e.g., Active Directory, LDAP), SSO, MFA, and federation protocols (SAML, OAuth, OpenID Connect).
7 years of familiarity with scripting languages (e.g., PowerShell, Python) for automation and customization.
7 years of experience working in enterprise environments with complex IAM requirements.
Strong understanding of IAM concepts, including provisioning, de-provisioning, access reviews, and entitlement management.
Proficiency in troubleshooting and resolving IAM platform issues.
Ability to interpret and apply security policies and standards.
Skilled in collaborating with technical and functional teams to develop documentation supporting solutions.
5 years of experience implementing Enterprise Systems Integration.
Preferred Qualifications
4 years of experience working with one or more State of Texas government agencies.
Certifications such as SailPoint Certified IdentityIQ Engineer and/or Ping Identity Certified Professional.
Familiarity with ITIL, NIST, or other security frameworks.
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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