Director of Software Engineering - Payments Technology

Job Description

If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you.

As a Director of Software Engineering at JPMorganChase within Consumer and Community Banking, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.

Job responsibilities

• Partner with business and product stakeholders to translate complex, ambiguous needs into clear technical requirements and delivery plans.
• Lead end-to-end delivery of low-latency, scalable solutions using modern engineering practices.
• Establish and champion engineering standards, including coaching, mentoring, and removing delivery impediments.
• Drive non-functional requirements, modernization efforts, and risk/control considerations in partnership with leadership.
• Influence and align peer leaders and senior stakeholders across business, product, and technology.
• Facilitate technical forums and architecture discussions to ensure decisions align to broader strategy and goals.
• Coordinate delivery across teams by managing plans, timelines, dependencies, and integration requirements.
• Define and evolve an integration strategy and associated technical requirements across applications, systems, and processes.
• Drive cloud adoption and enablement across engineering teams as part of broader integration efforts.
• Create and maintain technology roadmaps and workstreams, communicating progress and decisions to stakeholders.
• Provide governance for engineering decisions and delivery measures, including maintainability, cost of ownership, and operational health.

Required qualifications, capabilities, and skills

• Formal training or certification in software engineering concepts and 10+ years of applied software engineering experience. 5+ years of experience leading engineering teams, including managing and resolving complex technical challenges within your domain.
• Experience leading large engineering organizations and delivering a critical product area with multiple time-sensitive deliverables.
• Extensive experience designing and building cloud-native, distributed systems with high availability, fault tolerance, and scalability using Java and Spring.
• Experience working with high-volume data systems and relational databases such as PostgreSQL and Oracle.
• Working knowledge of cloud technologies and modern software/product engineering methods and best practices.
• Demonstrated ability to influence across matrixed organizations and deliver outcomes at scale.
• Experience balancing competing priorities by aligning product needs with technical capacity, feasibility, and roadmap considerations.
• Ability to communicate programming models, systems, and APIs effectively to technical and non-technical stakeholders.
• Previous experience in the payments domain, including tokenization

Preferred qualifications, capabilities, and skills

• Experience working at code level

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.