Hi
Jira Cloud Administrator
Phoenix, Arizona(Onsite)
Administer and configure Jira Cloud (Software and Service Management) and Confluence Cloud environments for multiple lines of business.Partner with Product Owners, Scrum Masters, Release Train Engineers and Software Engineers to implement Jira structures aligned with client Scaled Agile Framework (SAFe) and enterprise Agile standards.Design and maintain custom workflows, screens, schemes, fields, filters, and dashboards that enable effective portfolio and team-level tracking. Manage user access, roles, and permissions through Atlassian Access and SSO integrations with client identity platforms.Implement and maintain automation rules and integrations (e.g., with Slack, GitHub, and ServiceNow).Provide technical support and Tier 2/3 troubleshooting for Jira Cloud and Confluence Cloud users.Develop documentation, training materials, and best practices to promote consistent usage across business units. Participate in Atlassian Cloud upgrades, testing, and change management processes in coordination with Enterprise Technology teams.Support user adoption of Atlassian''''s Rovo AI capabilities3–5+ years of experience as a Jira Administrator (including Jira Cloud) in a large enterprise environment.Strong understanding of .Proficient in JQL, (e.g., financial services, banking, or fintech) Atlassian certifications such as ACP-120 (Jira Administration for Cloud) or ACP-620 (Managing Jira Projects in Cloud).Familiarity with ScriptRunner, Automation for Jira, and Jira Service Management.Experience integrating Jira Cloud with data analytics and reporting tools (e.g., PowerBI, Tableau).Knowledge of Atlassian REST APIs or scripting (Python, Groovy, or JavaScript).JIRA Admin CLoudAtlassianREST APIsAgile/Scum/SAFe AgileJavaPython
Warm Regards,
Upender. K
Sr. Talent Acquisition
24155 Drake Road, Suite #126,
Farmington, MI 48335
Email:
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