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Systems Administrator

Marlborough, MA, US • Posted 30+ days ago • Updated 11 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

Optical Fiber
Lasers
Reporting
Photonics
Business Systems
Manufacturing
Service Level
Documentation
Policies and Procedures
Tier 2
Tier 3
Technical Support
Patch Management
Management
SLA
Performance Metrics
Incident Management
Citrix
Multi-factor Authentication
Amazon Web Services
Licensing
Email Security
SPAM
Regulatory Compliance
Data Integrity
Project Management
Microsoft Azure
Active Directory
Group Policy
DNS
Dragon NaturallySpeaking
DHCP
LDAP
Microsoft Windows
Linux
Veeam
SSL
Computer Hardware
Software Troubleshooting
IT Service Management
Migration
Microsoft Exchange
Microsoft Office
SSO
Windows PowerShell
Scripting
Computer Networking
Mergers and Acquisitions
Analytical Skill
Customer Service
Computer Science
ITIL
Microsoft
VMware
Cloud Computing

Optical Fiber
Lasers
Reporting
Photonics
Business Systems
Manufacturing
Service Level
Documentation
Policies and Procedures
Tier 2
Tier 3
Technical Support
Patch Management
Management
SLA
Performance Metrics
Incident Management
Citrix
Multi-factor Authentication
Amazon Web Services
Licensing
Email Security
SPAM
Regulatory Compliance
Data Integrity
Project Management
Microsoft Azure
Active Directory
Group Policy
DNS
Dragon NaturallySpeaking
DHCP
LDAP
Microsoft Windows
Linux
Veeam
SSL
Computer Hardware
Software Troubleshooting
IT Service Management
Migration
Microsoft Exchange
Microsoft Office
SSO
Windows PowerShell
Scripting
Computer Networking
Mergers and Acquisitions
Analytical Skill
Customer Service
Computer Science
ITIL
Microsoft
VMware
Cloud Computing

Summary

Company Overview

IPG Photonics is the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, Massachusetts, the company employs more than 4,800 people across over 30 locations worldwide. IPG is committed to developing innovative laser solutions that improve life and support a sustainable future.

Position Summary

Reporting to the IT Manager (US), the Systems Administrator will help develop, maintain, and secure IPG Photonics' global infrastructure. This role supports critical business systems and services in a dynamic, high-tech manufacturing environment while ensuring reliability, security, and compliance with business objectives and service-level agreements (SLAs).

Strategy & Planning

Create and maintain system configuration and troubleshooting documentation.
Review policies and procedures to ensure compliance.
Proactively monitor, test, and optimize application performance while identifying opportunities for improvement.

Operational Responsibilities

Provide Tier 2 and Tier 3 IT support and participate in the on-call rotation.
Lead vulnerability remediation and scheduled patch management activities.
Manage, triage, and resolve IT tickets while contributing to SLA performance metrics.
Install, upgrade, configure, and maintain infrastructure systems and hardware.
Support workstation hardware, software, and peripheral deployment and troubleshooting.
Participate in outage and incident-response bridge calls.
Administer Active Directory, Entra ID, Azure, Citrix, Microsoft 365, Nutanix, VMware, Veeam, Intune, MFA, and related infrastructure services.
Administer Azure and AWS environments, including licensing, deployment, and connectivity.
Maintain and support email security and spam-filtering systems.
Monitor infrastructure and business applications and proactively resolve issues.
Ensure infrastructure security, compliance, and data integrity standards are maintained.
Coordinate with vendors and internal teams to resolve issues.
Perform system and service migrations for branch locations.

Project Management

Execute assigned project tasks and meet established timelines.
Provide weekly project status updates.
Identify and remove roadblocks before they affect schedules or deliverables.

Required Qualifications

3+ years of infrastructure support experience.
3+ years of hands-on experience with Microsoft Azure (or equivalent), Active Directory, Group Policy, DNS, DHCP, LDAP, Windows, Linux, Veeam, Exchange, Nutanix, VMware, and monitoring tools.
Strong Nutanix skill set to include monitoring, patches, upgrades, security, DR, and best practices.
Experience with SSL certificates and certificate authorities.
Strong hardware and software troubleshooting skills.
Knowledge of ITIL best practices and experience using ITSM tools.
Experience with Microsoft 365 migrations, including Exchange to Office 365.
Experience with SSO technologies, particularly Entra ID and Microsoft SSO.
PowerShell scripting experience.
Knowledge of networking configuration, installation, and maintenance.
Merger and acquisition integration experience.
Strong written, verbal, interpersonal, analytical, and customer-service skills.
Ability to work independently and collaboratively in a team environment.

Education & Certifications

Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience.
ITIL, Microsoft, VMware, Nutanix, and cloud certifications are preferred.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10109239
Position Id: 5283cbe598d53c5a395083de76700e93
Posted 30+ days ago

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