Dynamics 365 Developer (Healthcare)-Remote

Title - Dynamics 365 Developer (Healthcare)

Location-Remote with Travel

Duration Contract

Job Summary

We are seeking an experienced Microsoft Dynamics 365 Developer to support a large-scale healthcare implementation. The ideal candidate will have strong expertise in Dynamics 365 Customer Service, Power Platform, and Genesys Cloud integration. This role requires a developer who can contribute immediately, troubleshoot complex integrations, and collaborate with cross-functional technical teams in a fast-paced environment.

Key Responsibilities

• Configure and customize Microsoft Dynamics 365 Customer Service, including entities, forms, views, dashboards, and security roles.
• Develop custom plugins, workflows, business rules, and Power Automate flows.
• Design and build applications using Power Apps (Canvas and Model-Driven).
• Integrate Dynamics 365 with Genesys Cloud and other external systems using APIs, Azure services, or middleware.
• Develop custom connectors, REST APIs, and PowerApps Component Framework (PCF) controls.
• Customize portals and extend Dynamics 365 functionality.
• Troubleshoot and resolve complex integration and application issues across Dynamics 365, Genesys Cloud, and Microsoft technologies.
• Participate in code reviews, testing, debugging, and performance optimization.
• Support DevOps processes, CI/CD pipelines, and application deployments.
• Collaborate with business analysts, architects, and technical teams to deliver scalable solutions.

Required Qualifications

• 3 6+ years of experience in Microsoft Dynamics 365 Customer Engagement (CE) / Customer Service development.
• Strong hands-on experience with Microsoft Dynamics 365 Customer Service.
• Experience integrating Dynamics 365 with Genesys Cloud (required).
• Government healthcare experience, preferably supporting Medicaid Eligibility & Enrollment programs.
• Strong experience with Microsoft Power Platform, including:
• Power Apps (Canvas & Model-Driven)
• Power Automate
• Proficiency in:
• C#
• .NET
• JavaScript
• TypeScript
• React
• Experience developing custom plugins, workflows, and business rules.
• Strong knowledge of Dataverse, security roles, solutions, and Application Lifecycle Management (ALM).
• Experience building custom connectors and REST API integrations.
• Familiarity with Azure Functions, Logic Apps, and Service Bus.
• Experience with debugging, unit testing, and performance tuning.
• Strong analytical, troubleshooting, and problem-solving skills.

Preferred Qualifications

• Experience with Microsoft Azure services.
• Power BI reporting and dashboard development.
• Experience with Omni-Channel, Case Management, and Member/Beneficiary Services.
• Experience contributing to Azure DevOps and CI/CD pipelines.
• Microsoft Dynamics 365 Developer Associate Certification.
• Microsoft Power Platform Developer Associate Certification.

Required Skills

• Microsoft Dynamics 365 Customer Service
• Genesys Cloud Integration
• Government Healthcare
• Medicaid Eligibility & Enrollment
• Power Apps
• Power Automate
• C#
• .NET
• JavaScript
• TypeScript
• React
• Dataverse
• REST APIs
• Azure Functions
• Logic Apps
• Service Bus
• Power BI
• DevOps
• CI/CD
• PCF Controls
• ALM
• Custom Plugins
• Workflows
• API Integration
• Troubleshooting
• Case Management
• Omni-Channel

Note: Candidates must have hands-on experience with both Microsoft Dynamics 365 Customer Service and Genesys Cloud integration. Government healthcare or Medicaid experience is strongly preferred. This role requires someone who can contribute immediately with minimal ramp-up time.

Regards,

Sai Srikar

Email: