AI Community Manager

Job#: 3029200

Job Description:
AI Community Manager

Location: Remote in US working CST hours

Employment Type: Contract

Role Overview

The AI Community Manager will combine community management with a focus on AI products and technologies. This role leads the enablement, engagement, and support of colleagues adopting AI tools, ensuring responsible adoption of platforms like ChatGPT and Microsoft Copilot. The position focuses on bridging AI capabilities with business needs through adoption, governance, and training as part of the Global Digital Strategy & Go-to-Market team.

Key Responsibilities

• Develop and execute the AI enablement roadmap aligned with business objectives.
• Build and manage a colleague-facing AI community through various channels to share use cases, best practices, and success stories.
• Research user needs and leverage feedback to improve the community and training experience.
• Design and facilitate AI training curriculum, including onboarding sessions, workshops, and learning materials tailored by function.
• Act as a liaison between AI Product Managers, IT, and other teams to surface insights and remove adoption barriers.
• Create analytics dashboards and performance reports to monitor AI tool adoption and measure impact.
• Ensure effective change management processes are upheld for colleagues adopting AI tools.
• Stay current with enterprise AI tool functionality, enhancements, and rollouts.
• Support governance and compliance processes, ensuring AI adoption follows the organization's responsible and ethical AI guidelines.
• Assist the Enterprise AI team with various enablement projects and administrative duties.

Required Qualifications

Education: Bachelor's degree in Computer Science, Data Science, IT, Engineering, or a related field; equivalent experience will be considered.

Experience: A minimum of 5 years in technology adoption and/or technical community management is required.

Technical Skills: A strong understanding of Large Language Models (LLMs) like ChatGPT, Microsoft Copilot, and Google Gemini is required, along with an expert understanding of AI prompt engineering. The role requires strong AI literacy, a strategic understanding of AI principles, and proficiency with the product lifecycle, agile/scrum methodologies, and change management.

Preferred Qualifications

• Previous technical Product Management experience.
• Enablement experience with ChatGPT.
• Experience leading a community communications strategy.
• Ability to operate in a fast-paced, complex corporate environment.
• Comfort navigating both product and technical conversations.
• Experience with web analytics platforms (e.g., Adobe Analytics, Google Analytics), data visualization tools (e.g., Tableau), and product tools (e.g., Jira, Trello, Figma).

Compensation & Benefits

The pay rate for this position is between $65.00 and $75.00 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation will be determined based on factors such as experience, skills, and location.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.