IT Manager

Description

We are looking for an IT Manager to lead and support the organization's technology operations in Minnesota. This position is suited for a hands-on, detail-oriented individual who can balance long-term planning with daily technical support across infrastructure, systems, security, and user services. The role serves as a central point of contact for technology needs, helping maintain dependable, secure, and efficient IT performance throughout the company.

Responsibilities:
Oversee the stability and performance of network infrastructure, addressing connectivity issues and maintaining reliable access across the organization.
Administer core hardware such as firewalls, switches, wireless equipment, and related network components while keeping systems updated with current firmware and security patches.
Support Fortinet-based environments and resolve issues involving network drops, cabling connections, and internet service disruptions.
Provide day-to-day technical assistance for employees, including troubleshooting hardware, software, Microsoft 365, Active Directory access, and remote user support.
Manage virtual servers, storage resources, and coordination with external hosting or data center partners to help ensure system availability and recovery readiness.
Maintain corporate mobile technology programs, including cellular devices and tracking solutions tied to company vehicles or assets.
Configure, deploy, and support printers, multifunction devices, and other end-user equipment while managing inventory and retirement of outdated technology.
Administer physical security technologies such as access controls, key fob permissions, and surveillance systems, and help uphold IT security practices across the business.
Collaborate with leadership on vendor relationships, service agreements, and IT priorities while providing practical guidance on ongoing projects and operational needs.

Requirements

At least 5 years of progressive experience in IT infrastructure, systems administration, or a closely related technology leadership role.
Demonstrated expertise with Microsoft 365 administration and Active Directory user and permissions management.
Strong working knowledge of networking concepts, including firewalls, switches, wireless environments, and internet connectivity support.
Hands-on experience supporting Fortinet technologies in a business environment.
Familiarity with virtualization platforms, server administration, storage systems, and backup technologies.
Proven ability to diagnose and resolve issues across hardware, software, endpoint devices, and networked systems.
Experience with configuration management and general support of computer hardware and business technology assets.

Technology Doesn't Change the World, People Do.

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