Program Director

HonorVet Technologies. We're a Service Disable Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline; it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you is headed and only reach out when we genuinely believe there's a fit worth exploring.

Job Title: Tax System Modernization Program Manager/ Program Director
Location: Raleigh, NC
Work Mode: Onsite
Duration: 12+ Month with Possible Extension
Certification: PMP or PgMP Preferred
 
Position Overview
We are seeking an experienced Tax System Modernization Program Manager to lead a large-scale, multi-year tax system modernization initiative for a state government organization. This strategic program involves modernizing and integrating core tax administration systems, business applications, operational workflows, taxpayer service channels, and data structures across multiple software release cycles.
The Program Manager will be responsible for overall program planning, execution, governance, stakeholder engagement, resource management, risk mitigation, and delivery oversight. The ideal candidate will have extensive experience managing enterprise-level transformation programs, preferably within government or public-sector environments.
 
Key Responsibilities

• Program Leadership & Strategic Planning
• Develop and manage the overall modernization roadmap, including project schedules, milestones, deliverables, and resource allocations.
• Coordinate with technology vendors, technical leaders, functional leaders, and internal stakeholders throughout the program lifecycle.
• Establish program management standards, governance processes, documentation, and communication practices.
• Identify, track, and mitigate program risks, issues, dependencies, and action items.
• Manage change requests and facilitate approval through appropriate governance committees.
• Prepare executive status reports, dashboards, and steering committee presentations.
• Monitor vendor deliverables, contractual milestones, and payment schedules.
• Align program activities with other enterprise IT initiatives and organizational priorities.

Stakeholder & Vendor Management

• Serve as the primary point of contact for vendor project management teams.
• Collaborate with business leaders, IT teams, external agencies, and third-party contractors.
• Facilitate executive steering committee meetings and program governance discussions.
• Coordinate stakeholder engagement and organizational change management activities.
• Communicate program impacts and updates to internal and external stakeholders.

Team & Resource Management

• Lead and mentor cross-functional project managers and delivery teams.
• Oversee project activities covering data conversion, system integrations, interfaces, and implementation.
• Manage staffing plans, resource allocation, onboarding, and offboarding.
• Monitor team performance and ensure alignment with program timelines and objectives.

Budget & Risk Management

• Coordinate procurement activities and resource planning.
• Track program budgets, vendor contracts, deliverables, and payment milestones.
• Forecast future resource and budget requirements.
• Ensure compliance with applicable state, federal, and agency technology regulations.
• Identify program dependencies and develop mitigation strategies.

Required Qualifications

• Minimum 7 years of experience in program or project management.
• Proven experience managing large-scale enterprise modernization or transformation initiatives.
• Strong experience in program planning, scheduling, governance, and execution.
• Experience managing multiple projects, vendors, resources, and cross-functional teams.
• Demonstrated ability to prepare executive-level reports, dashboards, and presentations.
• Strong stakeholder management and communication skills.
• Experience with risk management, issue resolution, change control, and budget tracking.
• Proficiency in Microsoft Project, Microsoft Office, SharePoint, and MS Teams.

Preferred Qualifications

• PMP or PgMP certification.
• Previous experience managing government or public-sector transformation programs.
• Experience with tax administration systems, taxation operations, or related technologies.
• Familiarity with Agile project management methodologies.
• Knowledge of state and federal regulatory requirements for government technology.
• Experience with organizational change management (OCM), system testing, user acceptance testing (UAT), and end-user training.

Key Skills

• Enterprise Program Management
• Tax System Modernization
• Government/Public Sector Projects
• Project Planning & Scheduling
• Vendor & Contract Management
• Executive Stakeholder Management
• Risk & Issue Management
• Budget & Resource Planning
• Organizational Change Management
• Agile Project Management
• Program Governance & Reporting
• Microsoft Project, SharePoint & MS Teams

 If you are interested, feel free to reach out to me directly at