ServiceNow Technical Consultant

Indianapolis, IN, US • Posted 20 hours ago • Updated 20 hours ago

Contract Independent

Contract W2

On-site

Depends on Experience

Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

API
Business Rules
Cascading Style Sheets
Customization
Documentation
HTML
IT Asset Management
IT Service Management
JavaScript
Mapping
SOAP
SPM
ServiceNow
Technical Drafting
Test Scripts
Testing
UI
Unit Testing
User Stories
Workflow
XML

Summary

Job Description

A ServiceNow Technical Consultant responsible for designing, configuring, and implementing ServiceNow solutions (ITSM, ITAM, SPM, TPRM) based on leading practices.
Responsibilities include leading client workshops, mapping business requirements to technical configurations, developing custom applications using JavaScript, and integrating with external systems.

Key Responsibilities

Solution Design & Configuration: Lead technical workshops to gather requirements, design solutions, and configure the platform (workflows, UI policies, business rules, script includes).
Development & Integration: Perform hands-on development using JavaScript, HTML, CSS, and API integrations (REST, SOAP, Integration Hub).
Best Practices Advisor: Guide clients toward standard platform capabilities, focusing on configuration over customization.
Documentation & Testing: Create technical design documents, test scripts, and user stories while performing unit testing and code reviews.
System Troubleshooting: Serve as an escalation point for complex technical issues, implementing solutions that improve performance.

Skills Required:

Experience in a Senior/Principal role requiring deeper expertise in specific workflows Required 5 Years
Strong proficiency in ServiceNow platform architecture, including UI Builder (UIB), Flow Designer, Workspaces, and Employee Center Required 5 Years
Deep knowledge of JavaScript, XML, HTML, and CSS Required 5 Years
Ability to translate business needs into technical requirements, demonstrated through previous consulting or implementation roles Required 5 Years
Certified ServiceNow System Administrator (CSA) in relevant modules ITSM, ITAM, SPM Highly desired
Certified Implementation Specialist (CIS) in relevant modules ITSM, ITAM, SPM Highly desired

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10460158
Position Id: 8896580
Posted 20 hours ago

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ServiceNow Technical Consultant

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Job Details

Skills

Summary

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