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Service Now HRSD Administrator

Hybrid in Richardson, TX, US • Posted 3 days ago • Updated 3 days ago

Full Time

Occasional Travel Required

Hybrid

$80,000 - $100,000/yr

Fitment

Dice Job Match Score™

✨ Finding the perfect fit...

Job Details

Skills

Service Now HRSD HRSD case management
Service Now ITSM
HRSD
Employee Service center
powershell

Summary

A collaborative spirit and excellent communication skills.
Ability to handle complex incidents and implement resolutions
A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
The ability to work with cross-functional teams

Required Skills :

Experience with ServiceNow HR service Delivery (HRSD) application and ITSM.
Knowledge of HR functions, Processes and best practices.
Knowledge of case management, knowledge management best practices and design.
Experience in designing and/or implementing an HR Shared Services Center.
Working knowledge with integration like success factor.
Hands on experience with PowerShell.
Should be ServiceNow HRSD Implementation specialist with integration knowledge with external systems using REST and Web Services.
Implement the Human resources application in order to setup HR data.
Configure applications to work with organizations HR processes.
Experience with HR service Management, Knowledge management, Service Portal, Chat, Reporting , Integrations and HR Hub.
Demonstrated competence in the various HR Functional areas, especially employee relations and change management.
Experience on Human Resources Dashboards, reports, and other HR management modules to monitor and manage HR cases and employee satisfactions.
Design and develop new ServiceNow applications for HR modules, including case management, HR Administration.

Preferred Skills :

Certifications: Certified ServiceNow Administrator(CSA) and Certified Implementation Specialist(CIS) Certification: Implementation with on ITSM or HRSD or CAD The ability to communicate effectively with senior stakeholders and influence their decisions. The ability to work with a diverse and cross-functional team and manage multiple tasks simultaneously. Planning and Co-ordination skills. Good Communication and Analytical skills. ITIL certification - nice to have

Work location:

Phoenix, AZ
Hartford, CT
Indianapolis, IN
Richardson, TX
Raleigh, NC

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10204393
Position Id: 148238BR
Posted 3 days ago

Contact the job poster

Sreejitha Si

Recruiter @ Infosys Technologies Ltd

View Profile

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