SAP S4HANA BRIM Functional SME
Remote
All positions are remote with 1 week travel to Harrisburg, PA and work there for a week every month
Exp: 15+yrs
- **Key Skills**: SAP BRIM, S/4HANA, Office 365, Project, tolling back office, documentation, testing/validation, ServiceNow, ITIL/ITSM, business process analysis, stakeholder engagement.
- **Responsibilities**: Analyze billing/revenue processes, coordinate changes/designs, act as SME, develop documentation, test/validate solutions, build relationships, conduct lessons learned.
- **Experience**: 5+ years SAP BRIM implementation, 1 successful S/4HANA BRIM project, bachelor’s degree or equivalent.
**Role Overview**
The PTC is seeking a Functional Subject Matter Expert (SME) for SAP Billing and Revenue Innovation Management (BRIM) to support the implementation of the UBOS solution. This role involves understanding the organization's needs and ensuring the successful integration of BRIM with SAP S/4HANA.
**Responsibilities**
- Analyze current and desired billing and revenue processes.
- Coordinate changes and designs to meet PTC’s needs.
- Act as the BRIM SME in meetings and workshops.
- Develop and maintain project documentation.
- Test and validate the SI’s solutions.
- Build relationships with technology staff and stakeholders.
- Conduct lessons learned sessions post-project.
**Primary Skills**
- SAP Billing and Revenue Innovation Management (BRIM)
- SAP S/4HANA
- Microsoft Office 365 (Word, Excel, Visio, PowerPoint)
- Microsoft Project
- Implementation experience for tolling back office
- Functional support experience
- Documentation development
- Testing and validation
**Secondary Skills**
- ServiceNow (PPM and ITSM modules)
- Enterprise Business Solutions
- ITIL / ITSM practices
- Large-scale call center experience
- Project management
- Business process analysis
- Change management
- Stakeholder engagement
**Power Skills**
- Communication
- Leadership
- Problem-solving
- Collaboration
- Independence
- Relationship building
- Adaptability
- Critical thinking
**Relevant Experiences required**
- 5+ years of SAP BRIM implementation experience.
- 1 successful SAP BRIM implementation in an SAP S/4HANA environment.
- Bachelor’s degree in business management or information systems (or equivalent experience).
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