Roles and responsibilities:
· Own and manage the detailed project plan and cross-functional dependencies tracker in collaboration with the Product Manager and Product Owner.
· Collaborate with Product Managers and Product Owners to refine product scope, gather requirements, and drive alignment with business.
· Coordinate with IT teams to define instance strategy and ensure successful releases by aligning environments with testing, deployment, and operational requirements.
· Ensure timely updates to the RAID log by partnering with the PMO to track and manage risks, issues, actions, and dependencies throughout the project lifecycle.
· Manage and maintain Azure DevOps boards, ensuring tasks, user stories, and progress tracking are up-to-date and effectively utilized by all IT teams.
· Lead and oversee the QA testing process, ensuring proper execution of test cases, identification of defects, and coordination of resolution efforts for testing phases.
· Address bugs identified during UAT by working with dev teams, Product Managers, and business stakeholders to resolve issues efficiently and meet acceptance criteria.
· Provide regular communication to stakeholders, including status reports, progress updates, risk summaries, and resolution timelines.
· Manage go-live activities, including preparation, deployment, and post-go-live stabilization, in collaboration with the Release Manager, Tech Lead, and TDM.
· Support Hypercare activities by ensuring timely resolution of IT open items, and providing clear, regular communication on the status of open items.
· Ensure all project artifacts, including deliverables, approvals, and sign-offs, are filed and maintained per the established governance framework and TIcompliance requirements.
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