What does a great Senior Data AppOps Engineer do?
We are a SAAS company with several blue-chip customers including some of the largest banks in the world. This position provides an exciting opportunity for the candidate to work on our state-of-the-art applications. We are looking for a candidate with experience in Data Warehouse applications support. The candidate should have a good understanding of application and data security.
Client is looking for a talented Sr App Ops Engineer to provide Tier-2 technical product support. You will be diagnosing and fixing operational issues with our high-volume transaction processing applications, products, and platforms. Using product knowledge, subject matter expertise and technical skills, you will provide the highest level of service to resolve the client/customer's issues.
What you will do:
Triage and resolve client requests and incidents
Analyze internal alerts coming from various monitoring tools like Splunk, Sitescope, Dynatrace, etc
Analyze code and participate in root cause analysis.
Participate in on-call rotation
Work closely with product development teams to review operational readiness of production changes
Work in a team environment as well as independently resolve issues with minimal supervision
Awareness of the Production Environment criticality, SLA, and business impact
Support applications and code fix along with daily cycles support during business and non-operating hours.
Strong experience with root cause analysis, troubleshooting and providing a solution for production failures
Strong working knowledge of SQL and tuning skills.
Communicate (orally and in writing) with co-workers and outside Data Warehouse areas.
Should have good communication skills.
Capability to work in a distributed team environment with minimal supervision.
What you will need to have:
Must have very good Application Support experience in Business Objects.
Strong working knowledge of SQL and tuning skills
Good knowledge in Unix commands
Should have good communication and problem-solving skills.
Bachelor s degree required; relevant, equivalent work experience may be substituted for degree requirement
5 years of Tier-2 technical support and/or development experience in Informatica/IDMC and/or Cognos.
What Would Be Great to Have:
Knowledge in Unix shell script
Knowledge with setting up of replication services like Qlik Attunity
DR setup
Performance Testing
Experience supporting a Production environment
Experience with Service Now for Incident, Case, Problem and Change Management
Familiarity with monitoring tools like Splunk, Dynatrace
Experience with cloud technologies like AWS, Azure,PCF, snowflake
NO THIRD PARTIES!!! NO SUB-CONTRACTORS!!! NO 1099 s!!! NO CORP to CORP!!!
Data Resource Technologies Inc. is an Information Technology Staffing Firm serving the markets of the United States of America; the greatest country in the world. We work with Direct Clients Only and do not participate in multi-layer contracts. Earn The Most Possible and put over 60 years of Information Technology Industry experience to work for you today, Call or Apply NOW!!!
Never miss an opportunity! Create an alert based on the job you applied for.
