SAP FICO Production Support Consultant

SAP FICO Support

San Bernardino, CA (Hybrid)

18 month Contract

The ideal candidate will have deep expertise in SAP S/4HANA Finance, strong production support experience, and a proven track record supporting complex financial processes in large enterprise or public-sector environments.
Key Responsibilities

• Provide functional production support for SAP S/4HANA Finance applications.
• Troubleshoot and resolve production issues through root-cause analysis and incident management.
• Support and optimize business processes across:
• General Ledger (GL)
• Accounts Payable (AP)
• Accounts Receivable (AR)
• Asset Management (AM)
• Controlling (CO)
• Funds Management (FM)
• Cash Management (CM)
• Grants Management (GM)
• Collaborate with SAP technical teams, Basis administrators, developers, and business stakeholders to resolve system issues.
• Support system enhancements, upgrades, interfaces, testing activities, and production releases.
• Analyze business requirements and recommend process improvements within SAP.
• Create and maintain functional documentation, support procedures, and knowledge base articles.
• Provide end-user support, issue resolution, and user training.
• Conduct knowledge-transfer sessions and assist with user adoption efforts.
• Follow County change management, security, and production support procedures.

Required Qualifications

• Bachelor's degree in Information Technology, Business, Finance, Accounting, or related field, or equivalent experience.
• 7+ years of SAP FICO experience.
• 3+ years of SAP S/4HANA production support experience.
• Strong hands-on expertise in: GL, AP, AR, AM, CO, FM, CM, GM
• Experience troubleshooting and resolving production support incidents.
• Strong understanding of finance and accounting business processes.
• Experience supporting SAP upgrades, enhancements, and releases.
• Ability to communicate effectively with technical and non-technical stakeholders.

Preferred Qualifications

• Experience supporting SAP in a government or public-sector environment.
• Experience working within large, complex enterprise SAP ecosystems.
• Knowledge of SAP integrations and interface troubleshooting.
• SAP S/4HANA Finance certification preferred.
• Experience creating end-user training materials and conducting workshops.