Automotive Warranty Specialist

Automotive Warranty Specialist

Location: Earth City, MO
Schedule: Hybrid (Onsite Training, Hybrid Schedule Following Training)
Employment Type: 6-Month Contract-to-Hire

About the Opportunity

Are you an automotive technician, mechanic, or service professional looking to transition from the shop floor into a professional office environment? We are seeking an Automotive Warranty Specialist to join a growing team that supports vehicle service contract and warranty claims.
In this role, you'll utilize your automotive repair expertise to review mechanical claims, communicate with dealerships and vehicle owners, and determine warranty coverage eligibility. This is a great opportunity to apply your technical knowledge in a less physically demanding environment while gaining valuable experience in claims administration and customer support.

Key Responsibilities

• Evaluate and process mechanical claims using established warranty guidelines.
• Utilize automotive repair knowledge to determine claim eligibility and coverage.
• Communicate with dealerships, repair facilities, and vehicle owners via phone and email.
• Explain claim approvals, denials, and required next steps.
• Provide exceptional customer service while resolving claim-related questions and concerns.
• Maintain accurate claim documentation and electronic records.
• Follow established departmental policies and procedures.
• Collaborate with team members and leadership to ensure consistent and fair claim decisions.

Primary Call Types

Dealership Repair Requests

• Review repair recommendations submitted by dealerships.
• Determine whether repairs qualify for warranty coverage.
• Communicate approval or denial decisions based on contract guidelines.

Customer Claim Questions

• Explain claim outcomes and coverage decisions.
• Answer questions regarding contract benefits and repair eligibility.

Claims Process Guidance

• Assist customers in understanding how to obtain repair estimates.
• Explain required documentation and next steps in the claims process.

Qualifications

Required

• Minimum of 2 years of automotive repair experience or equivalent technical automotive knowledge preferred.
• Strong understanding of:
  • Engine repair
  • Transmission systems
  • Electrical systems
  • Vehicle diagnostics
  • General automotive repair procedures
• Strong verbal communication and customer service skills.
• Basic computer proficiency.
• Ability to navigate multiple systems while speaking with customers.

Preferred

• ASE Certifications.
• Dealership service department experience.
• Warranty administration experience.
• Bilingual candidates strongly encouraged to apply.

Work Schedule

• Operating hours are Monday through Friday, 7:00 AM to 8:00 PM.
• Saturday hours are 8:00 AM to 3:00 PM.
• Candidates must have open availability during operating hours.
• Employees are assigned a consistent schedule.
• Must be willing to work approximately one Saturday per month.

Work Environment

• Hybrid schedule available following successful completion of training and onboarding requirements.
• Initial training and onboarding are conducted onsite.

Career Growth Opportunity

This is a contract-to-hire opportunity with strong long-term potential. Successful contractors have transitioned into permanent positions and leadership roles. The organization is committed to investing in employee development and creating advancement opportunities for high performers.

Ideal Backgrounds

We encourage applications from:

• Automotive Technicians
• ASE-Certified Technicians
• Master Mechanics
• Dealership Service Technicians
• Service Advisors
• Warranty Administrators
• Automotive Diagnostic Technicians
• Automotive Technical Support Specialists
• Vehicle Claims Professionals

If you're looking to leverage your automotive expertise in a hybrid office environment while building a long-term career, we'd love to hear from you. Apply today!
Job Type & Location
This is a Contract to Hire position based out of Earth City, MO.
Pay and Benefits
The pay range for this position is $26.00 - $36.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Earth City,MO.
Application Deadline
This position is anticipated to close on Sep 4, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.