Regulated Messaging Product Manager

Job#: 3034303

Job Description:
IT Business Analyst III

Location: Charlotte, North Carolina (On-site)

Employment Type: Contract

Duration: 12 months

Role Overview

We are seeking a Product Manager responsible for the product planning and execution for Data Retention and Supervision technologies for Electronic Communication data. This role involves gathering and prioritizing product and customer requirements, defining the product vision, and working with engineering, supply chain, and operations teams to meet financial and customer satisfaction goals. The position ensures that the product and communication efforts support the overall strategy of a large financial services enterprise.

Key Responsibilities

• Define the product strategy and roadmap for regulated messaging technologies.
• Understand and represent the needs and requirements of customers.
• Deliver requirements documents with prioritized features and corresponding justification.
• Drive new product enhancements and updates through the development lifecycle.
• Perform product demonstrations and orchestrate training for customers.
• Propose and manage budgets to ensure project success.
• Develop and manage core product positioning and messaging.
• Deliver monthly metrics including volume, savings, and expenses with forecasts.
• Run beta and proof-of-concept programs with early-stage products.
• Serve as an expert with respect to alternative or competing products.

Required Qualifications

Experience:

• 7+ years of experience as an Information Technology professional.
• 3-5 years of experience in Product Management.
• Demonstrated success defining and launching products.
• Experience and understanding of regulatory requirements for retention, supervision, and discovery of electronic communication.
• Prior experience in a high-volume production environment.
• Proven ability to influence, negotiate, and drive results with cross-functional teams.

Education:

• Bachelor's or Master's degree in Information Technology or a related field.

Skills:

• Strong understanding of the product management discipline.
• Exceptional executive presentation and communication skills.
• Ability to deliver messages to a wide spectrum of individuals with varying technical understanding.
• Strong leadership, organizational, and problem-resolution skills.
• Knowledge of Voice Network Portfolio products.

Preferred Qualifications

• Experience working in a highly regulated financial institution.
• Product Management Certification.
• Experience with Archival, Messaging, Data Analytics, and Data Management technologies.

Compensation & Benefits

A pay rate of $50.00 to $53.56 per hour is offered. Contract employees are eligible for benefits, including medical, dental, and vision insurance options.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click for more details.

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Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.