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Chatbot Developer - W2 Only

Remote • Posted 13 days ago • Updated 3 days ago

Contract W2

No Travel Required

Remote

$85 - $90/hr

Fitment

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Job Details

Skills

Artificial Intelligence
C#
Python
Chatbot
Voice
Conversational AI
Azure
Bots
Microsoft Azure
CI/CD
AI Models
WebRTC
LLM/NLU
Azure AI

Summary

Position: Chatbot Developer - W2 Only

Location: 100% Remote (candidates to be based in EST/CST Time zone)

Note: ML Engineer experience is not strictly required. We only need software developers who have experience working with AI models as AI engineers, preferably with voice-related experience, and who are strong in coding.

Job Description:

Design and develop enterprise-grade chatbot and voice solutions using Azure Bot Service, Power Virtual Agents and integrations (e.g. Genesys, Twilio, Microsoft Teams).
Implement and optimize LLM pipelines, ASR/TTS for voice bots, and retrieval-augmented generation (RAG) for knowledge-driven responses.
Integrate conversational systems with platforms (CRM, ITSM, security solutions) via APIs and event-driven architectures.
Ensure compliance and security, including PII protection, encryption, and adherence to global standards (GDPR, accessibility).
Monitor and improve performance through analytics, A/B testing, and continuous optimization of containment rate, latency, and CSAT.
Collaborate cross-functionally with product and engineering teams; mentor junior developers and establish best practices.

Must Have:

5+ years experience in software engineering with 3+ years in conversational AI (chat and voice).
Expertise in Azure, Azure AI Foundry, Azure AI Search, LLM/NLU orchestration, Vector DB s and whisper/voice models and familiarity with WebRTC services
Strong backend development skills (Python, C# , REST APIs).
Knowledge of cloud platforms (Azure preferred), CI/CD, and security best practices.
Experience working with AI models as AI engineers, with voice and who can write code
Ability to work independently and collaboratively in an agile, fast-paced, high-impact environment.
Strong written and verbal communication skills in English

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10509960
Position Id: UNI1751
Posted 13 days ago

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