Key Responsibilities
1. Business Analysis & Requirements
• Gather, analyze, and document business and technical requirements.
• Facilitate requirement‑gathering meetings and workshops.
• Write user stories, acceptance criteria, and backlog items.
• Support requirement prioritization and refinement with product owners and technical leads.
2. Process Mapping & Documentation
• Create and update process flows in Visio.
• Document current‑state and future‑state workflows.
• Produce clear SOPs, reference guides, and operational documentation.
• Support standardization and process-improvement efforts.
3. Project & Operational Support
• Track tasks, deliverables, and dependencies in portfolio tools.
• Document meeting notes, decisions, and action items.
• Assist with testing activities and UAT coordination.
• Support change management, communications, and training materials.
• Maintain dashboards and reports for leadership.
4. Stakeholder Communication
• Coordinate between business partners, IT teams, and leadership.
• Communicate requirements, decisions, and project updates clearly.
Other Duties (as needed)
• Assist with onboarding/offboarding for project resources.
• Support procurement documentation and technical input.
• Gather and validate data for reporting or decision-making.
Competencies
• Attention to detail
• Accountability and follow‑through
• Analytical problem‑solving
• Ability to learn tools quickly
• Clear, professional communication
• Adaptability
Working Conditions
• Hybrid role; onsite at least three days per week, with occasional increased onsite needs.
• Fast‑paced, multi‑team environment.
• Periodic deadlines requiring flexibility.
Required/Desired Skills
Brandon Consulting Associates, Inc. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 29years.
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