Description email: valerie.montoya@rht (.com)We are looking for a
POS Specialist OR Technology Manager to lead hands-on IT support and operational technology performance across a portfolio of hospitality venues in West Hollywood, California. This Contract to fulltime position is ideal for someone who thrives in a fast-moving restaurant environment and can keep critical systems dependable for both on-site and remote locations. The role works closely with internal technical staff, venue leadership, outside vendors, and software partners to maintain stable, secure, and efficient technology services.
Responsibilities:- Support and manage restaurant technology platforms, including POS systems, Microsoft 365, security systems, and business applications.
- Troubleshoot complex technical issues impacting sales reporting, tip processing, POS functionality, and system integrations.
- Investigate and resolve infrastructure, network, and connectivity issues across multiple venues.
- Act as the escalation point for technology-related incidents and coordinate with vendors, developers, and venue management to drive resolution.
- Perform testing and validation of POS transactions, integrations, and system changes.
- Manage Microsoft 365 accounts, permissions, and security administration.
- Oversee technology projects, upgrades, deployments, and system enhancements.
- Assign and prioritize work for IT support resources while remaining heavily involved in day-to-day operations.
- Support camera systems, network infrastructure, and other operational technologies used throughout the business.
Requirements - Experience supporting hospitality, restaurant, hotel, or entertainment technology environments.
- Strong infrastructure and networking troubleshooting skills.
- Experience with POS platforms such as Oracle Simphony, Micros, Lightspeed, or similar systems.
- Familiarity with API integrations and coordinating with development teams to resolve application and data issues.
- Microsoft 365 administration experience.
- Experience supporting multiple locations and coordinating with third-party vendors.
- Ability to balance hands-on technical work with light leadership responsibilities.
email: valerie.montoya@rht (.com) Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Never miss an opportunity! Create an alert based on the job you applied for.