ServiceNow Product Owner - Tampa FL/Dallas,TX,/Jersey city, NJ - W2

Client                                     : TCS

Title                                       : ServiceNow Product Owner

• The ServiceNow Product Manager is a product led| outcome driven| and enterprise focused role accountable for driving enterprise value from the ServiceNow platform by owning product strategy roadmap| and outcomes across one or more ServiceNow domains (e.g.| ITSM| ITOM| ITAM| CMDB|HRSD| CSM| GRC).
• This role has a strong focus on strategic service architecture and service catalog design| ensuring that services are intentionally defined| consistently structured| and clearly consumable across the enterprise.
• The Product Manager ensures that ServiceNow is not only functional| but organized as a well architected portfolio of services aligned to business capabilities| technology strategy| and risk controls
• The position requires deep functional understanding of ServiceNow features| Asset Management and data models (CSDM| CMDB) to guide how services are designed| exposed| and governed balancing flexibility| standardization| and platform sustainability.

• Product Strategy amp Ownership Define and own the product vision| multiyear roadmap| and strategic outcomes for assigned ServiceNow product areas.
• Translate enterprise and business priorities into clearly defined product outcomes| ensuring alignment with technology strategy| risk posture| and regulatory expectations.
• Make informed product decisions on capability usage| configuration vs. customization| and technical tradeoffs| balancing speed| sustainability| and platform health
  Strategic Service Architecture and Catalog Management
• Define and govern the service architecture within ServiceNow| ensuring services are clearly defined| structured through consistent taxonomies| and mapped to capabilities and existing workflows.
• Ensure service and catalog design aligns with CMDB integrity| data quality| reporting needs| and downstream integrations.
• Drive simplification and rationalization of services to reduce duplication and complexity.
• Enterprise Stakeholder Leadership Act as the primary product authority for business leaders| and technology partners Lead structured discovery and prioritization discussions focused on ServiceNow usage beyond request based demand fulfilment
• ServiceNow Capability Enablement2FINANCIAL MARKETS. FORWARD. TMDTCC Internal (Green) Maintain a deep| working understanding of ServiceNow platform features| including workflows data models| CMDB concepts| integrations| reporting| and user experience patterns.
• Work with Architecture| Infrastructure| Asset Management teams to define and implement Resiliency boundaries in CMDB.
• Define CMDB governance to improve data quality and communication. Guide engineering and delivery teams to maximize unorthodox capabilities and enforce standard usage patterns across the platforms