Software Guidance & Assistance, Inc., (SGA), is searching for an Associate Sales Operations Analyst for a contract assignment with one of our premier SaaS clients in Lehi, UT.
The Associate Sales Operations Analyst will partner with Sales Managers, Sales Operations, Sales Insights, and cross-functional teams to support retention and renewal efforts through timely analytics, reporting, and operational support. This role will assist with renewals forecasting, pipeline analysis, data validation, and sales process execution while helping ensure accurate and consistent information across sales and reporting systems.
This is a fast-paced sales environment requiring strong analytical and communication skills, attention to detail, and the ability to manage multiple priorities and deadlines. The ideal candidate is also comfortable using AI-enabled tools and emerging technologies to improve productivity, analysis, and process efficiency.
Responsibilities:
- Partner with Sales Managers and sales representatives to support retention goals through pipeline analysis, renewals forecasting, performance reporting, and identification of key trends, risks, and opportunities.
- Prepare recurring and ad hoc analytics, reviewing sales and operational data to identify trends, anomalies, and areas requiring further investigation.
- Support Sales Operations and cross-functional partners in identifying and resolving operational pain points, process issues, and open items throughout the selling quarter.
- Perform cross-system data validation and integrity analysis, identifying and helping resolve discrepancies across CRM, reporting, financial, and operational systems.
- Support end-of-quarter renewal activities, including sales orders, approvals, transaction processing, and other internal workflows required to move business through completion.
- Assist sales teams with internal systems and processes, including Salesforce, and provide analytical support for renewal structuring and retention efforts.
- Leverage approved AI and automation tools to accelerate analysis, streamline repetitive tasks, synthesize information, and improve the efficiency and quality of recurring reporting and operational processes.
- Collaborate with Sales Operations colleagues to document and share best practices, support process standardization, and assist with annual account and territory planning activities.
Required Skills:
- 1-3 years of experience in Sales Operations, Revenue Operations, Finance, Business Analytics, or a related analytical role.
- Strong analytical skills with experience working with sales, financial, or operational data.
- Advanced Excel skills, including pivot tables, lookups, formulas, and data analysis; familiarity with data modeling concepts.
- Experience with reporting and visualization tools such as Tableau or Power BI.
- Experience performing data validation, reconciliation, and quality checks across multiple data sources or systems.
- Comfortable using and learning AI-enabled productivity and analytical tools to improve efficiency and support repeatable workflows.
- Strong attention to detail, communication, and cross-functional collaboration skills.
- Ability to manage multiple priorities and deadlines in a fast-paced environment while working within established procedures.
- Salesforce CRM experience preferred.
- Bachelor's degree in Business, Finance, Analytics, Economics, or a related field, or equivalent relevant experience.
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
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