Be the Resilience Expert That Keeps a Major Bank Running Operational disruptions don't wait and neither do we. This is your opportunity to step into a high-visibility role at one of Canada's leading financial institutions, where your expertise will directly shape how the organization identifies, manages, and recovers from operational risk across two of its most critical business lines.
From day one, you'll own a meaningful portfolio, engage with senior leaders, and make a real impact on a program that matters to the business, to regulators, and to the clients who depend on seamless financial services every day.
If you're an operational resilience professional who's ready to hit the ground running, bring structure to complexity, and leave a program stronger than you found it, this role was built for you.
What You'll Do - Serve as the portfolio lead for Wealth Management and Capital Markets, coordinating resilience activities across operating groups and cross-functional stakeholders
- Conduct end-to-end operational resilience oversight, including mapping processing dependencies and validating impact tolerances
- Design and execute scenario exercises and resilience testing activities
- Lead Fusion tool enhancements - including testing, data uploads, configuration changes, and user acceptance activities
- Prepare and present executive-ready reports, dashboards, and findings to stakeholders at all levels
- Identify gaps in resilience capabilities across cyber, business continuity, technology, and third-party risk domains and drive remediation
- Facilitate meetings, manage day-to-day deliverables, and contribute to continuous improvement of resilience playbooks and processes
- Interpret emerging regulatory requirements and assess their impact on the operational resilience framework
What You Bring Required: - Post-secondary degree or equivalent
- 7+ years of experience in operational risk, operational resilience, or a closely related discipline within financial services
- Demonstrated knowledge of operational resilience concepts - distinct from, but complementary to, business continuity and disaster recovery
- Strong analytical skills with proven ability to build executive-level materials and dashboards
- Excellent stakeholder management and communication skills across all seniority levels
- Proven ability to work independently, prioritize competing demands, and drive deliverables with limited direction
Preferred: - Hands-on experience with Fusion (training provided, but prior exposure is a strong asset)
- Direct experience supporting Wealth Management and/or Capital Markets operating groups
- Experience conducting scenario exercises and impact tolerance testing
- Familiarity with resilience and BC tools such as Archer or Sustained Planner
- Certifications in any of: CRM, BCI, CCSA, CISA, CA, CCSP, ISC, or ITIL
Why This Role - High-visibility mandate at a top-tier Canadian financial institution
- Collaborative, expert team with a strong program foundation already in place
- Meaningful work with direct impact on enterprise resilience
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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