Description
We are looking for an experienced Desktop Support to provide hands-on technical support in Santa Cruz, California. This Contract position focuses on endpoint administration, user support, and systems management across a primarily onsite environment. The ideal candidate will bring strong expertise in Microsoft and Apple device support, directory services, and enterprise infrastructure tools while ensuring reliable day-to-day operations.
Responsibilities:
Deliver onsite support for Windows and Mac devices, including setup, troubleshooting, and ongoing administrative assistance.
Manage device enrollment and policy application through Intune to maintain secure and consistent endpoint configurations.
Administer Active Directory and Windows Server environments, supporting user accounts, access controls, and system stability.
Assist with domain alignment activities, including UPN updates and device or user enrollment into the appropriate environment when required.
Support Microsoft Windows 10 endpoints by resolving operating system, configuration, and performance issues.
Maintain and troubleshoot Dell hardware used across the organization, coordinating repairs or replacements as needed.
Provide support for Citrix-based access and desktop solutions to help users remain productive.
Collaborate with local staff and technical teams to resolve infrastructure and endpoint issues for an environment serving approximately 225 users.
Requirements
5+ years of experience in IT Support
Strong hands-on experience with Active Directory and Microsoft Windows Server administration.
Proficiency supporting Microsoft Windows 10 in an enterprise setting.
Experience managing devices through Intune or Windows Intune.
Ability to support Apple Macintosh systems, including enrollment and end-user troubleshooting.
Familiarity with Dell enterprise hardware and common lifecycle support activities.
Working knowledge of Citrix technologies and user access support.
Ability to provide effective onsite technical support in a fast-paced business environment.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 00420-0013512975
- Posted 3 hours ago
