Google Workspace Engineer

Role: Google Workspace Engineer
Location: Remote (100%)
Duration: Long-Term Contract

Job Summary

STAFFXPERT LLC is seeking a Google Workspace Engineer on behalf of our client in a fully remote environment. This role requires a hands-on professional with deep expertise in Google Workspace, particularly Gmail mail flow, incident management, and automation. The ideal candidate will excel in troubleshooting complex issues, improving operational efficiency, and supporting enterprise-scale environments.

Key Responsibilities

• Own day-to-day incident response for Google Workspace, with a strong focus on Gmail performance, routing, and delivery issues
• Troubleshoot and resolve issues related to:
  • Gmail inbox behavior, filters, labels, and storage quotas
  • Mail routing, DNS configurations (MX, SPF, DKIM, DMARC), and SMTP/relay setups
  • Authentication and access (SSO, OAuth, SAML)
• Leverage Google Admin SDK and Gmail APIs to:
  • Investigate cross-user and cross-domain issues
  • Develop automation scripts for reporting, monitoring, and remediation
• Drive operational efficiency through automation, including health checks and validation scripts
• Collaborate with cross-functional teams to resolve high-impact issues, perform root cause analysis, and implement long-term fixes
• Provide Tier 3 escalation support for complex Google Workspace and Gmail-related incidents
• Implement and maintain best practices for:
  • Gmail security and compliance policies
  • Sharing settings and group configurations
  • Audit logging and monitoring
• Support coexistence with Microsoft 365, including mail flow and integration scenarios
• Maintain and update technical documentation such as runbooks, knowledge base articles, and playbooks
• Participate in an on-call rotation to support critical production incidents

Required Skills

• Strong experience with Gmail API and Google Admin SDK
• Proficiency with REST APIs
• Hands-on scripting experience in Python and/or PowerShell
• Deep understanding of email systems, mail flow, and DNS configurations

Preferred Skills

• Experience with Microsoft Exchange Online
• Knowledge of email workflow and mail flow integration in hybrid environments