SAP OTC Analyst

SAP SD OTC Analyst

Hybrid - Lancaster, PA 17603 (1-3 days/week onsite)

6 months, Contract to Hire (CTH)

Description

Reporting to the SAP Sales & Distribution Business Solutions Manager, the Business Solutions Analyst serves as a strategic partner to business and technical teams. This role provides SAP SD expertise, diagnoses complex problems, and implements high-impact solutions. You will act as a liaison between IT, business stakeholders, and vendors to ensure seamless service delivery and continuous business process improvement.

What s in it for you!

• Contribute to initiatives that deliver measurable business impact in Sales & Distribution.
• Work in a collaborative environment that values intellectual curiosity and continuous improvement.
• Partner with cross-functional stakeholders to improve process performance and standardization.
• Grow your expertise through SAP SD enhancements and project-based work.
• Access professional growth and career advancement opportunities.

What You ll Do

• SAP SD configuration & support: Design, enhance, and support SAP SD capabilities including sales order management, third-party orders, quoting, pricing, and ATP.
• Requirements & solution design: Lead requirements gathering and provide technical guidance on systems options, impacts, and solutions.
• Change delivery: Write functional specifications, coordinate testing, obtain approvals, and support promotion of configuration to production.
• Project leadership: Manage/coordinate small to large initiatives within the Sales & Distribution application landscape partnering with cross functional teams to deliver.
• Operational excellence: Serve as an escalation point for complex issues; drive root cause analysis and corrective action plans.
• Stakeholder management: Maintain proactive communication on incidents, problems, risks, and resolution status.
• Standardization & efficiency: Identify opportunities to improve global standardization and organizational efficiencies.
• Documentation: Maintain technical design, analysis, metrics, and application documentation aligned to business strategy and roadmaps.

Required

• Bachelor s degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience).
• 5+ years of SAP SD experience (configuration, support, and process improvement).
• Demonstrated knowledge of SAP SD including sales order management, third-party sales, quoting, pricing, ATP, transportation, and Fiori applications.
• Working knowledge of technologies and processes commonly utilized in a manufacturing environment.
• Proficiency with Microsoft Office and standard business tools.