Telecommunications Manager 2
Contract Duration: 1 years
Need Texas Local
LinkedIn is Must
Hybrid: The primary work location(s) will be at 5805 North Lamar Austin, TX. 78752. The working position is Hybrid - On Site and Telework.
I. DESCRIPTION OF SERVICES
Texas Department of Public Safety requires the services of 1 Telecommunications Manager 2, hereafter referred to as Candidate(s), who meets the general qualifications of Telecommunications Manager 2, Networking/Telecommunications and the specifications outlined in this document for the Texas Department of Public Safety.
• Provide leadership and oversight of Network Services operations, including WAN, LAN, wireless, SD-WAN, and network security platforms
• Oversee daily operational activities, including incident management, problem resolution, and service availability
• Serve as escalation point for high-priority network and infrastructure issues
• Coordinate and prioritize workload across Network Services teams, including infrastructure and security-focused functions
• Support ongoing and planned initiatives, including:
SD-WAN implementation and optimization
Network monitoring and observability tools (e.g., Thousand Eyes, AppDynamics)
Security integrations (e.g., Secure Workload, NGFW, identity services)
• Provide vendor coordination and oversight for network-related services and contracts
• Ensure compliance with Agency security standards, policies, and regulatory requirements
• Participate in change management processes and ensure proper documentation and approvals
• Collaborate with Infrastructure Engineering, Data Center, Telecom, and Security teams to support cross-functional initiatives
• Provide status reporting, risk identification, and mitigation planning to leadership
• Maintain documentation of network architecture, processes, and operational procedures
• Support knowledge transfer and continuity planning for the return of the permanent Network Services Manager