IT Onsite Technician

Cambridge, MA, US • Posted 21 hours ago • Updated 10 hours ago
Full Time
On-site
USD $23.00 - 28.00 per hour
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Recruiting
  • Printers
  • Computer Networking
  • Microsoft Windows
  • Customer Facing
  • Inventory
  • Management
  • Data Link Layer
  • Technical Support
  • Computer Hardware
  • Laptop
  • IT Infrastructure
  • Remote Support
  • Customer Service
  • Health Insurance
  • Life Insurance
  • FSA
  • Knowledge Management
  • Insurance

Summary

Recruiting contact
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Your skills
  • 2+ years of experience in desktop support, IT support, or print/hardware environments
  • Hands-on experience supporting printers, peripherals, and end-user hardware
  • Strong troubleshooting skills across hardware, software, and basic networking
  • Ability to work independently and manage multiple tasks in a fast-paced environment
  • Familiarity with Windows OS and common enterprise applications
  • Experience working in field or client-facing support environments is preferred
  • Valid driver's license and willingness to travel between client sites
  • This role is an Hourly Non-Exempt position with a targeted salary range of $23 - $28 USD, based on experience and skillsets.

Your tasks

Key Responsibilities:
  • Provide onsite technical support for desktops, laptops, and peripherals
  • Diagnose and resolve hardware and software issues
  • Install, configure, and maintain IT systems and applications
  • Maintain accurate service records, inventory, and equipment tracking
  • Communicate effectively with clients, teams, and management
  • Support project rollouts and deployments

Be part of us

Hemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support across enterprise environments. The role focuses on troubleshooting hardware and software issues, supporting desktops, laptops, and peripherals, and maintaining IT infrastructure. The ideal candidate has strong technical troubleshooting skills, experience with desktop support, and delivers excellent customer service while working directly at client sites.

Your benefits
  • Health/ Medical insurance
  • Life insurance
  • Disability Insurance
  • Dental insurance
  • Flexible spending account FSA
  • Internal career development program
  • Car Allowance/ KM Allowance
  • Vision Insurance
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 80183364
  • Position Id: def88a35cb37a48b19316eb53ea7fc7b
  • Posted 21 hours ago
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