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IT Onsite Technician

Boston, MA, US • Posted 3 days ago • Updated 5 hours ago

Full Time

On-site

USD $60,000.00 - 68,000.00 per year

Fitment

Dice Job Match Score™

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Job Details

Skills

Recruiting
Remote Support
Computer Networking
Microsoft Windows
SAP BASIS
Employment Authorization
Data Link Layer
FOCUS
Customer Service
Technical Support
Laptop
Printers
Computer Hardware
Inventory
IT Infrastructure
Management
Rhino
Health Insurance
Life Insurance
FSA
Insurance

Summary

Recruiting contact
Contact us directly if you have any questions about this open job position
Contact us

Your skills

5+ years of experience in desktop support, IT support, or print/hardware environments
Ability to work independently and manage multiple tasks in a fast-paced environment
Strong troubleshooting skills across hardware, software, and basic networking
Hands-on experience supporting printers, peripherals, and end-user devices
Familiarity with Windows OS and common enterprise applications
Experience providing white-glove support to VIP and executive stakeholders
Candidates must be legally authorized to work in the USA on a permanent, unrestricted basis. This role is not eligible for visa sponsorship, including student or temporary work authorization programs.
This role is a Salary Non- Exempt position with a targeted hourly range of $60,000- $68,000 USD, based on experience and skillsets.

Your tasks

Hemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support across enterprise environments, with a focus on printers, desktops, laptops, and hardware. The role includes troubleshooting hardware and software issues, supporting print devices and peripherals, and maintaining IT infrastructure. The ideal candidate has strong technical skills and delivers high-quality customer service at client sites.

Key Responsibilities:

Provide onsite IT support for printers, desktops, laptops, and peripherals
Diagnose and resolve hardware, print, and software issues
Install, configure, and maintain printers and IT hardware systems
Support device deployments, refreshes, and project rollouts
Maintain accurate service records, asset tracking, and inventory
Communicate effectively with clients, internal teams, and management
- Ability to lift up to 50 lbs and travel as needed based on customer demand

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

Your benefits

Health/ Medical insurance
Life insurance
Disability Insurance
Dental insurance
Flexible spending account FSA
Internal career development program
Vision Insurance

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183364
Position Id: a1c725e8450cfce4a5da8443fa2c7f3f
Posted 3 days ago

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