Client Support Analyst - Energy/Power Market Experience

Park Row, TX, US • Posted 3 days ago • Updated 23 hours ago
Full Time
On-site
Depends on Experience
Fitment

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Job Details

Skills

Summary

Join a dynamic team where your expertise in support and passion for the energy sector will make a significant impact!

Key Responsibilities

  • Troubleshoot and resolve customer issues effectively across the PowerOptix platform.

  • Maintain proactive communication with customers throughout the support process.

  • Identify and capture knowledge to prevent recurring issues and enhance support capabilities.

Required Qualifications

  • Experience with ticketing systems and customer support processes.

  • Knowledge of the energy and power industries.

  • Strong background in providing support for SaaS applications.

If you''re ready to enhance customer success in a growing environment, we encourage you to apply!

#11515
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10480055
  • Position Id: 11515
  • Posted 3 days ago
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