VDW Engineer

VDW Engineer
Location: Remote

Note: candidates meet the residency requirements (Last 5 years in the US with no more than 6 months out of the country).

• Operational support of all Windows system administration within the EUC space including Windows Server and Windows Desktop Operating systems.
• Deploy and maintain secure desktop images in the Omnissa / VMWare virtual desktop Infrastructure in accordance with policies and industry standards
• Centrally store, manage, and maintain user preferences and data
• Manage and maintain Omnissa / VMWare AppVolumes managers, databases, App Stacks and writable volumes
• The selected individual will work independently with minimal supervision or as part of a team
• May be required to create time sensitive deliverables
• May lead project teams within assigned unit develop, plan and manage project tasks
• Participate in the preparation of materials and oral presentations for customers and management
• Play a lead role in meetings relating to specific technical projects or tasks
• Respond promptly to incidents in ServiceNow
• Will be assigned responsibility for advanced technical issues in the environment for problem resolution
• Diagnose and repair system problems working closely with vendor support for all servers, software and other hardware directly or with the team members
• Define, monitor, optimize, and troubleshoot system performance of all EUC systems
• MUST have direct experience installing, configuring, and managing Omnissa / VMWare software products including but not limited to Horizon View, App Volumes, User Environment Manager, Workspace ONE, ThinApp, and vRealize Operations for Horizon.
• Basic understanding of data center networking (TCP/IP, switching/routing, ports and protocols, firewall concepts, load-balancing)
• Strong, demonstrable scripting experience in one or more of the following: PowerShell, VBScript, C++, Unix Shell, Python, Perl, Ruby, JavaScript, etc.
• Basic understanding of storage protocols (e.g. NFS, SMB, S3, FC, iSCSI, NVMe)
• Good knowledge of Active Directory, DHCP, DNS, Group Policy.
• Knowledge of MS Windows desktop operating systems including Windows 10 and MS Server 2012 & 2012 R2.
• Knowledge of MS database server SQL Server 2008 R2, 2012, 2012 R2 or 2014.
• Experience with hardening and improving the security of Windows operating systems and hardware platforms, local area networks, wide area networks, messaging, and client-server applications.
• Ability to develop and maintain IT documentation.
• Independently analyzes and develops innovative resolutions for complex problems involving availability and/or performance at the component level. Works with vendors to resolve problems and, implements solutions independently
• Leads project teams within assigned unit. Develops, plans, and manages project tasks.

• Provides training to less experienced team members of the IS department.

• Will make registry edits.

Preferred:

• A current Omnissa / VMWare Certification (preferably a VCP6-DTM or VCP7-DTM or VCAP6-DTM or VCAP7-DTM)
• Strong background in Desktop Virtualization: Omnissa / VMWare vSphere, Omnissa / VMWare Horizon, Citrix; Microsoft RDS
• Dell Wyse Configuration Manager experience and knowledge
• Experience working in a large enterprise environment
• Knowledge of storage area networks to include network operating systems, SAN protocols, SAN management, and SAN physical configuration.
• Knowledge of MSI and Windows Installer technologies for creating ThinApps and App Stacks
• Knowledge of cloud based virtualization offerings and management
• Knowledge and experience in migrating from on-prem virtualization platforms to cloud based offerings

List of tasks to be performed:

USPS requires the Resident Engineer to provide assistance, expertise, suggestions and recommendations for the design, configuration, installation, deployment, administration and troubleshooting of Omnissa / VMware products and services, including but not limited to the following Omnissa / VMWare technology:

• Horizon View
• User Environment Manager (UEM)
• Workspace One
• ThinApp
• App Volumes

Operational support of all Windows system administration within the EUC space including Windows Server and Windows Desktop Operating systems.

Deploy and maintain secure desktop images in the Omnissa / VMware virtual desktop Infrastructure in accordance with policies and industry standards

Develop automation through scripting and APIs (Ansible, Puppet, Chef, PowerShell, Python, Bash, Terraform)

Support UCO / Aria Automation

Perform certificate lifecycle management for systems and applications

Serve as SME for Omnissa / VMWare and other virtualization solutions

Preferred Certifications, if any:

Omnissa / VMware Certifications (VCP) , Nutanix (NCP), or similar server virtualization certs preferred

Required Experience Level:

Minimum of 7 years experience, in supporting virtualization technologies preferred

Educational Requirements:

A degree from an accredited College/University in the applicable field of services is preferred.

NOTE: If resource does not have a relavant college degree, an additional 4 years of relavant work experience is required.