IT Project Manager

The Scrum Master will operate as a Servant Leader and facilitator for 2-3 Agile teams, ensuring the effective implementation of Scrum and Kanban principles. The successful candidate will be a strong negotiator, have excellent logic and problem-solving skills, and drive to make a difference. We need an individual that puts the team before themselves. They will be responsible for enforcing the rules of Scrum, removing impediments from their team, while promoting self-management and consistently driving a culture of continuous improvement.

Liaison & Communication

• Serve as liaison between technical and non-technical departments.
• Communicate with other management, developers, product owners, and technical support specialists on product issues.
• Coach the team on best practices (maintaining a healthy backlog, develop high-quality user stories, estimating, and delivery).

Development

• Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other Scrum-related meetings.
• Track and communicate team velocity and sprint/release progress.
• Maintain process documentation.
• Ensure the team members are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.

Application Support

• Assist as needed with backlog maintenance and reviewing quality of user stories.
• Assist with internal and external communication, improving transparency, and radiating information.
• Assist with prioritization and resolution of defects/bugs.

Management

• Participate proactively in developing and maintaining team working agreement, standards, and tools.
• Develop and manage Team performance metrics, leverage to drive efficiencies in the process.
• Identify and remove impediments, prevent distractions.
• Facilitate discussion and conflict resolution.
• Empower the team to self-organize.

Position Requirements

<>Formal Education & Certification

• Four-year college diploma or university degree in computer systems design or computer science, and/or 10 years equivalent work experience.
• Must be a Certified Scrum Master.
• Scaled Agile (SAFe) experience and certification is a plus.

<>Knowledge & Experience

• Scrum Master or Business Analyst experience is preferred.
• Understanding of agile software development methodologies, values, and procedures.
• Thorough understanding of the software development lifecycle.
• Understanding of the organization''s development platform and languages.
• Ability to understand technical issues.

<>Personal Attributes

• Self-motivated and capable of managing multiple priorities and tasks as delegated.
• Team-player with the ability to work within a collaborative environment.
• Excellent interpersonal skills, ability to work with diverse personality types.
• Ability to coach the team to reach their highest potential.
• Creative and efficient in proposing solutions to complex, time-critical problems.
• Collaborative in driving decisions.
• Ability to deal with multiple projects and deadlines.
• Strong analytical and problem-solving skills with high attention to detail.