Greetings from LTM!
Hope you are doing good. We are hiring Communications Lead to join our digital engineering team.
Who are we?
LTM — a Larsen & Toubro company — is an AI-centric global technology services company and the Business Creativity partner to the world’s largest enterprises. Together with over 87,000 employees across 40 countries and our global network of partners, LTM owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it.
Communications Lead | Dallas, TX (REMOTE) | Fulltime/Permanent
Job Summary :-
As a Cloud Accelerate Factory Communications Lead, you will be hired by LTM as a vendor resource to support the client Chief of Staff. You will lead communications for the Cloud Accelerate Factory, working across LTM and client to establish and execute an integrated communications strategy, coordinate communications programs, and deliver consistent messaging for leadership, core teams, and field audiences.
Key Responsibilities :-
- Defines and executes the Cloud Accelerate Factory communications strategy in support of business priorities. Ensures a consistent voice across messages and channels, uses artificial intelligence (AI) tools to support drafting, participates in business planning, and translates value propositions into audience-relevant storytelling.
- Plans for scale and embeds diversity and inclusion throughout strategy and execution.
Leads the Cloud Accelerate Factory communications program across LTM and client, including project cadence, events, editorial calendars, landing plans, and leadership communications. - Supports the client Chief of Staff and Cloud Accelerate Factory leadership across internal and external priorities, establishes protocols for cross-functional and field audiences, and advances thought leadership that positions the Cloud Accelerate Factory as a trusted partner.
- Develops content for internal stakeholders, customers, partners, and field audiences, including emails, social content, video scripts, briefing documents, talk tracks, presentations, decks, posts, webinars, podcasts, and core field materials. Manages leader event content, visuals, and logistics; uses current templates and proven materials; and ensures consistency across channels.
- Leads employee communications across LTM and client, including leadership communications, all-hands, SharePoint sites, and organizational emails. Aligns priorities with collaborators, uses surveys and feedback channels to inform improvements, and ensures content follows applicable legal, policy, financial, and corporate guidance.
Develops communications frameworks and collateral for one-to-one and one-to-many engagements. Selects channels and formats based on audience needs, prevents duplicative or conflicting communications, uses standardized tools and templates, tests messaging effectiveness, and adjusts narratives based on feedback. - Defines communications metrics and key performance indicators, then monitors messaging impact and audience response. Synthesizes data, develops narrative reporting, communicates findings to stakeholders, and turns insights into improvements to communications plans, messaging, channels, and delivery.
- Leads communications for urgent and emerging issues, including security, privacy, data, and reputation risks. Identifies messaging gaps, corrects inaccuracies, develops timely materials and recommended actions, coordinates relevant stakeholders, assesses potential impact and vulnerabilities, and scales the response to build trust and reinforce client's commitment to security.
- Develops and drives data-informed storytelling that strengthens perceptions of client and the Cloud Accelerate Factory. Creates narratives based on messaging frameworks, selects formats and cadence appropriate to target audiences, and coordinates stories across channels in alignment with business and security priorities.
- Establishes clear communications ownership and coordinated delivery across LTM and cleint stakeholders. Coordinates Delivery teams, Solution Areas, Product Marketing, Engineering, field teams, agencies, and vendor resources; clarifies roles, priorities, expectations, and decision criteria. Ensures adherence to client Communications standards and practices.
- Educates and advises internal stakeholders, customers, and partners on communications strategy and tactics.
- Builds understanding of stakeholder goals, establishes a rhythm of business, incorporates diverse perspectives, gathers and shares feedback, resolves issues within scope, and escalates as needed.
Identifies opportunities to create or improve communications programs. - Defines requirements, resource needs, plans, targets, and success criteria; evaluates delivery options; and leads cross-functional stakeholders from initiation through completion while ensuring stakeholder needs and business objectives are met.
- Governs communications projects, including plans, timelines, milestones, resources, performance metrics, risks, and scope or schedule changes. Communicates status, maintains stakeholder accountability, and improves processes by aligning people, technology, and systems for efficient delivery.
Required Skills :-
- Bachelor's Degree in Business, Marketing, Communications, Finance, or related field.
- 5+ years communications, marketing operations, field operations, program management, project management, or related experience OR equivalent experience.
- 3+ years experience supporting senior executives in an executive communications role.
- 2+ years specialized functional (e.g., retail, technology) experience.
- 2+ years experience working with social media platforms
