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Field Service Technician

Remote in Augusta, ME, US • Posted 56 minutes ago • Updated 56 minutes ago

Contract W2

On-site

Motion Recruitment Partners, LLC

Fitment

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Job Details

Skills

SAP BASIS
Managed Services
Power Tools
Issue Tracking
HP
Dell
Lenovo
Field Service
Customer Service
CompTIA
Technical Support
Banking
Repair
Cabling
Break/Fix
IMAC
Expect
Laptop
Network
Computer Hardware
Point Of Sale
Printers
Customer Focus
Service Level

Summary

Our client is looking for a Field Service Technician for a 2-month contract in Augusta, ME 04330.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 2 months

Required Skills & Experience

3+ years of field dispatch repair and hands-on hardware experience (printers, PCs, POS, etc.), break-fix, use of power tools (e.g., drills), and familiar with the ticketing system.
Experience with Lexmark printer break-fix and equipment installs, and HP, Dell, and Lenovo.
Technical experience with Laser Printers.

Previous Field Service and/or Desktop, POS, printer Break/Fix experience
Excellent technical troubleshooting and customer service skills
Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
Active driver's license.
CompTIA A+

What You Will Be Doing

Driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.)
Perform repair/replacement on various kinds of equipment: POS, laptops, desktops, commercial printers, cable repairs, and smart hands work on network equipment.
Running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer, but do expect printer, laptop, server, network, and other technology devices.
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals
Documents, maintains, upgrades, or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers
Trains employees, identifies, analyzes, and repairs product failures, orders, and replaces parts as needed
Maintains good customer focus, meeting deadlines and service level agreements (SLAs)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 891612
Posted 56 minutes ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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