Data Center Business Program Manager

Overview

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter professionals working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

We are seeking a Data Center Business Program Manager to drive operational and financial discipline across datacenter operations by developing scalable programs, processes, and tools that support procurement governance, budget management, and strategic business planning.

The Business Program Manager will partner closely with datacenter operations leaders, supply chain teams, finance, and vendors to streamline procurement workflows, improve cost visibility, and develop scalable tooling and reporting systems. The successful candidate combines advanced program management skills with financial acumen and the ability to build structured processes in a fast-growing, high-scale environment.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Business Program Excellence and Execution

• Streamline and standardize procurement processes for datacenter operations, logistics, and infrastructure support.

• Coordinate purchase requests, approvals, and vendor engagement to ensure timely and compliant procurement.

• Partner with supply chain and sourcing teams to manage vendor relationships and improve procurement efficiency.

• Identify opportunities to optimize procurement cycles, reduce costs, and improve operational readiness.

Business Program Management

• Own the operational budgeting process for the datacenter operations organization.

• Track spending against approved budgets and ensure expenditures align with business priorities and financial targets.

• Partner with finance teams to support forecasting, quarterly planning, and variance analysis.

• Create and maintain process documentation, program governance frameworks, and operational workflows.

Business Program Evaluation and Improvement

• Build scalable processes to support procurement governance, financial controls, and operational planning.

• Develop and maintain dashboards, reporting tools, and operational metrics to support decision making.

• Identify process inefficiencies and lead cross-functional initiatives to improve operational execution.

• Support leadership in long-term planning and operational strategy through data-driven insights

• Embody our culture and values.

Qualifications

Required Qualifications:

• High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement
  
  
  • OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.
  • Experience working in datacenter operations, infrastructure, or large-scale technical environments.
  • Experience with procurement systems, financial planning tools, or ERP platforms.
  • Experience building operational dashboards or reporting tools (Power BI, Excel, etc.)
  • Familiarity with supply chain operations, logistics, or infrastructure asset management.

Data Center Operations Management IC4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500 - $225,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.