IBM STERLING FT ANALYST

IBM sterling Remote EST FT- Support Analyst Roles & Responsibilities Monitoring & Triage FT: Monitor File Transmissions Process queues, statistics, and session health (PNODE/SNODE) on Windows/Linux; watch for stalls, retry storms, checkpoint loops, Secure+ handshakes. Manage Incident, Request & Change Execution: Manage incidents in ServiceNow; capture logs (B2Bi, C:D statistics, Secure+ events), RCA breadcrumbs, and mitigation timelines. . Operational Health & Prevention: Daily checks: certifi

Roles & Responsibilities Monitoring & Triage FT: Monitor File Transmissions Process queues, statistics, and session health (PNODE/SNODE) on Windows/Linux; watch for stalls, retry storms, checkpoint loops, Secure+ handshakes. Manage Incident, Request & Change Execution: Manage incidents in ServiceNow; capture logs (B2Bi, C:D statistics, Secure+ events), RCA breadcrumbs, and mitigation timelines. . Operational Health & Prevention: Daily checks: certificate/PGP expiry watch, Secure+ policy status,

Operations Support Analyst (IBM i) Our client needs an Operations Support Analyst to own first-line support for a critical IBM i data platform. Right now this support work is split across a developer and a couple of part-time people, with no formal process behind it - you'd pull it all into one clear point of ownership. When issues come up (a missing vendor file, a data problem, a user request), you're the one who kicks off troubleshooting, figures out the next step, and decides when to pull in

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional rem